Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Arturo Colunga

Cordova,TN

Summary

Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives. Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Driven management professional well-versed in increasing profitability by repositioning bottom producing stores through upselling of personalized products. Adept at analyzing business operations and identifying areas of improvement. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

11
11
years of professional experience

Work History

District Manager

Wireless Of Memphis
Memphis, TN
08.2021 - Current
  • Built positive and productive relationships with store and field leadership.
  • Supervised 4 ocations to enforce high-quality standards of operation.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Improved operational standards, personnel moves, and merchandising strategies.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Optimized in-store merchandising, brand presentation and inventory availability and focus.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.

Store Manager

Smooth Wirless
Memphis, TN
01.2019 - 08.2021
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Protected store from loss or theft by setting and enforcing clear security policies.

District Manager

EZ Wireless
Lakeland, FL
10.2010 - 01.2018
  • Built positive and productive relationships with store and field leadership.
  • Supervised [Number] locations to enforce high-quality standards of operation.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Improved operational standards, personnel moves, and merchandising strategies.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Held monthly meetings with corporate hedquarters to identify techniques to overcome sales obstacles.
  • Modeled best practices for sales and customer service.
  • Optimized in-store merchandising, brand presentation and inventory availability and focus.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.
  • Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches.
  • Organized and distributed daily inserts and advertisements and generated contractor documentation.

Education

No Degree - Automotive Mechanics

Lincoln Technical Institute
Oak Lawn, IL

No Degree - Medical Assistant

Everest College
Crown Point, IN

High School Diploma -

George Washington High School
Chicago, IL
06.1994

Skills

  • Staff Supervision
  • Team Leadership
  • Sales Forecasts
  • Managing Operations and Efficiency
  • Human Resource Management
  • Customer Service
  • Employee Coaching and Motivation
  • Operations Improvement
  • Recruiting and Hiring
  • Scheduling and Coordinating
  • Sales Reporting
  • Sales Orientation
  • Advertising Management
  • Marketing Campaigns
  • Community Organization
  • Attention to Detail
  • Team Growth
  • Corporate Promotions
  • POS Inventory System Operation
  • Social Media Platforms
  • Continuous Quality Improvement (CQI)
  • Team Meetings
  • Negotiation and Conflict Resolution
  • Strategic Networking
  • Delegating Work Assignments

Affiliations

  • Freemason

Languages

Spanish
Native or Bilingual

Timeline

District Manager

Wireless Of Memphis
08.2021 - Current

Store Manager

Smooth Wirless
01.2019 - 08.2021

District Manager

EZ Wireless
10.2010 - 01.2018

No Degree - Automotive Mechanics

Lincoln Technical Institute

No Degree - Medical Assistant

Everest College

High School Diploma -

George Washington High School
Arturo Colunga