Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Timeline
Generic
Open To Work

Arturo Diaz

Senior System Engineer
Lago Vista,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Senior System EngineerEngineerNY/NJ Team LeadSenior System Engineer / Technical SpecialistSystem Engineer

Work Type

Full TimeContract Work

Location Preference

RemoteHybrid
Location: Lago Vista, TX, USAustin, TX
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Work-life balanceHealthcare benefitsPaid time offWork from home option401k matchPaid sick leave

Summary

Senior IT engineer with 20 years of experience in enterprise environments. Proven track record in leading national projects that enhance operational efficiency through advanced technologies, including digital pathology cloud systems. Expertise in managing large diverse teams across Windows Active Directory, Oracle, and Citrix platforms.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Senior System Engineer

Quest Diagnostics
Clifton
01.2019 - Current
  • Led enterprise systems projects, overseeing national and local initiatives while supporting Citrix, document imaging technologies, and desktop applications.
  • Implemented digital pathology and cytology imaging systems, enhancing cloud and onsite capabilities.
  • Troubleshot technical issues remotely using Beyond Trust tools, ensuring timely resolution and user satisfaction.

Engineer

Quest Diagnostics
Teterboro
01.2017 - 01.2019
  • Oversaw multiple regional projects to enhance technology systems.
  • Designed and implemented testing protocols for diagnostic equipment.
  • Collaborated with cross-functional teams to enhance product development processes.
  • Oversaw maintenance schedules for laboratory instruments and equipment.

NY/NJ Team Lead

Quest Diagnostics
Teterboro
01.2016 - 01.2017
  • Led staff management, provided daily support, and coordinated regional projects.
  • Led team in executing laboratory procedures and maintaining quality standards.
  • Mentored staff on best practices and operational protocols for efficient workflows.
  • Coordinated schedules and resources to ensure timely completion of testing processes.

Senior System Engineer / Technical Specialist

Quest Diagnostics
Teterboro
01.2004 - 01.2016
  • Led desktop management as site lead, managed AD administration, and supported deployment and applications.
  • Led system design and implementation for diagnostic testing solutions.
  • Collaborated with cross-functional teams to enhance infrastructure reliability.
  • Mentored junior engineers on best practices and technical skills.

System Engineer

Quest Diagnostics
Teterboro
01.2003 - 01.2004
  • Assisted with local applications and desktop/server project implementation.
  • Designed and implemented system architecture for diagnostic applications.
  • Managed software deployment and configuration across multiple platforms.
  • Collaborated with cross-functional teams to troubleshoot system issues.

Senior Support Analyst

Quest Diagnostics
Teterboro
01.2002 - 01.2003
  • Oversaw the Optimaxx document management system continuously and directed several upgrade projects.
  • Provided technical support for laboratory and diagnostic systems.
  • Troubleshot software issues to resolve user problems efficiently.
  • Collaborated with teams to enhance customer service processes.

Computer Support / Real Estate Broker Salesperson

ERA Justin Realty
Rutherford
01.2000 - 01.2001
  • Implemented network systems and performed upgrades.
  • Facilitated property showings for clients seeking residential and commercial real estate.
  • Negotiated contracts and agreements to ensure favorable terms for all parties involved.
  • Guided clients through the buying and selling process, providing expert market insights.

Computer Support / Broker

ERA Solution Real Estate
Secaucus
01.1992 - 01.1999
  • Managed network infrastructure and IT systems, overseeing 15 contractors to ensure operational stability.
  • Facilitated communication between clients and service providers for effective support.
  • Coordinated resources and services to meet client needs efficiently.
  • Developed personalized support plans based on individual client requirements.

Real Estate Broker

Peterson Real Estate
Secaucus
01.1984 - 01.1992
  • Led broker activities and provided sales leadership.
  • Facilitated property transactions between buyers and sellers in competitive markets.

Installation Technician

Griffin Techniques
Lodi
01.1981 - 01.1984
  • Performed technical installation duties.

Education

Network Administration & Engineering Diploma -

PC Age IT Career Institute
Parsippany, NJ
01-2001

High School Diploma -

North Bergen High School
North Bergen, NJ
01-1980

Skills

  • System architecture
  • Cloud computing expertise
  • Remote computer support
  • Active Directory
  • Application Deployment
  • Desktop Engineering
  • VMS Environment

Active Directory administration

Microsoft 365 and Office 365

SharePoint administration

Citrix environment management

Windows support and engineering

Service Now

Remote support tools-Beyond Trust- RDP, Teams

Troubleshooting (Hardware, Software, network)

Application deployment

Network and firewall management

Windows10/11 Support

Hardware and printer support

Digital imaging systems management

  • HP Personal Print Manager experience

Certification

A+ Service Technician, 01/01/01

Awards

  • Take a Bow – Exceptional Team Player, 01/01/03
  • Achievement of Excellence – Document Imaging Administration, 06/01/2012
  • Take a Bow – Exceptional Team Player, 03/01/2002

Languages

Fluent in English and Spanish

Timeline

Senior System Engineer

Quest Diagnostics
01.2019 - Current

Engineer

Quest Diagnostics
01.2017 - 01.2019

NY/NJ Team Lead

Quest Diagnostics
01.2016 - 01.2017

Senior System Engineer / Technical Specialist

Quest Diagnostics
01.2004 - 01.2016

System Engineer

Quest Diagnostics
01.2003 - 01.2004

Senior Support Analyst

Quest Diagnostics
01.2002 - 01.2003

Computer Support / Real Estate Broker Salesperson

ERA Justin Realty
01.2000 - 01.2001

Computer Support / Broker

ERA Solution Real Estate
01.1992 - 01.1999

Real Estate Broker

Peterson Real Estate
01.1984 - 01.1992

Installation Technician

Griffin Techniques
01.1981 - 01.1984

Network Administration & Engineering Diploma -

PC Age IT Career Institute

High School Diploma -

North Bergen High School

Similar Profiles

CREATE PROFILE
Arturo DiazSenior System Engineer