Arturo Alfonso Chong-Alvarez
Fullerton,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
Work History
Fulfillment Center Associate
Gentle Monster
Anaheim, CA
04.2024 - Current
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
Money Transfer Agent
Art's Multiservices
Fullerton, CA
01.2024 - Current
- Assisted customers in completing forms related to money transfers.
- Verified customers' identities by collecting appropriate documentation.
- Ensured that all policies related to money transfers were followed at all times.
- Provided guidance on foreign exchange rates and fees associated with international transfers.
- Responded promptly and professionally to customer complaints or inquiries.
Fulfillment Associate
Macys Fullfillment Center
Brea, CA
09.2023 - 01.2024
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Filled orders according to defined standards using standard picking system.
- Followed proper packaging requirements depending on order size and type.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Packed merchandise for delivery and moved items to delivery area.
- Loaded items onto pallets or into containers for shipment.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Located merchandise from shelves and storage areas to fill orders.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
Education
Some College (No Degree) - Kinesiology
California State University - Fullerton
Fullerton, CAHigh School Diploma -
Fullerton Union High School
Fullerton, CA05-2022
Skills
- Sales and Marketing Aptitude
- Stress Management Techniques
- Product Knowledge Mastery
- Transaction Processing
- Cost Evaluation
- Digital Currencies
- Customer Service
- Computer Skills
- Client Relations
- Bilingual
- Collaboration
- Task Prioritization
Affiliations
- Very involved in Sports
- Dedicated to family and personal health
- Open to gaining more knowledge
Languages
Spanish
Professional Working
Timeline
Fulfillment Center Associate
Gentle Monster
04.2024 - Current
Money Transfer Agent
Art's Multiservices
01.2024 - Current
Fulfillment Associate
Macys Fullfillment Center
09.2023 - 01.2024
Some College (No Degree) - Kinesiology
California State University - Fullerton
High School Diploma -
Fullerton Union High School