Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Arun Thinakaran

Arun Thinakaran

Dearborn,Michigan

Summary

Experienced GenAI Solutions Architect with 15+ years in IT and software engineering. Proven track record of designing and implementing advanced AI solutions for enterprise-level applications. Proficient in utilizing large language models, natural language processing, and machine learning to tackle intricate business problems. Skilled in optimizing infrastructure and model execution for cost-efficiency and optimal performance.

Overview

16
16
years of professional experience

Work History

Solution Engineer Executive Advisor

Elevance Health Inc
10.2022 - Current
  • Architected and implemented advanced GenAI solutions using OpenAI's ChatGPT for LLMs and embeddings, driving innovation across enterprise.
  • Led development of three major GenAI projects: Medical Records Analysis: Developed system to extract and summarize extensive medical records, automating business audits based on specific criteria.
    NL2SQL Chatbot: Created natural language to SQL query chatbot interfacing with multiple data sources, enhancing data accessibility.
    Medical Policy Comparison: Engineered AI-driven system to compare competitors' medical policies and generate improvement suggestions.
  • Optimized infrastructure costs and model execution efficiency, resulting in significant cost savings and performance improvements.
  • Designed and implemented scalable, cloud-agnostic architecture leveraging AWS, GCP, and Azure for GenAI deployments.
  • Developed custom prompt engineering and service development UI, enhancing team productivity and solution customization capabilities.
  • Implemented robust data security measures, including tokenization with Protegrity and comprehensive RAI (Responsible AI) reviews.
  • Reduced infrastructure costs by integrating KEDA and RabbitMQ, and optimizing Horizontal Pod Autoscaling (HPA) in Kubernetes.

Technical Lead

Dominos Stores Inc.
03.2020 - 10.2022
  • Spearheaded transition from legacy systems to next-generation infrastructure, incorporating cloud technologies where applicable.
  • Led adoption of container-based deployment using Docker and Kubernetes, improving scalability and resource utilization.
  • Designed and implemented CI/CD pipelines using Jenkins Jx and Kubernetes, enhancing deployment efficiency and reliability.
  • Tested and deployed scalable and highly available software products.
  • Developed conversion and system implementation plans.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Designed and implemented scalable applications for data extraction and analysis.
  • Developed next generation integration platform for internal applications.
  • Provided educational expertise and mentoring to junior team members.

Senior Systems IT Engineer

Ford Motor Company (Systems Technology Group)
11.2017 - 03.2020
  • Played key role in legacy to next-gen data center migration, focusing on modern technologies and best practices.
  • Engineered automation for OS provisioning and application installation using Chef and Habitat packages.
  • Executed troubleshooting and server support in both in-person and remote situations.
  • Provided secondary training to personnel struggling with technological tools and systems.
  • Identified and corrected system faults to minimize operational system downtime.
  • Performed scheduled service work, installations, testing and repairs.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.

VMware Administrator

Meijer Stores (TCS)
10.2015 - 11.2017
  • Orchestrated integration and communication of software upgrades.
  • Managed large-scale VMware environments, including installation, configuration, and maintenance of ESXi hosts and vCenter servers. Automated daily activities and deployment processes.
  • Attended meetings to deliver status reports to key stakeholders.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Contributed to development, administration and testing of disaster recovery plans.
  • Spearheaded inventory control measures to replenish and maintain IT equipment.
  • Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.

VMware Administrator

Michaels Stores(TCS)
04.2012 - 10.2015
  • Implemented and managed IIS servers, ensuring high availability and optimal performance. Performed physical to virtual (P2V) migrations for hundreds of servers, optimizing resource utilization.
  • Configured and tested Windows Server operating systems with roles features.
  • Performed software installations and upgrades to Windows operating systems.
  • Researched and recommended new technologies and strategies for improving system performance.
  • Evaluated software products to determine compatibility with existing systems.
  • Diagnosed and executed resolution for network and server issues.

Server Support Engineer

Tata Consultancy Services
08.2010 - 03.2012
  • Provided consistent level of support for Windows servers and backup management.
  • Researched and implemented new technologies and methodologies to improve support processes and provide better services to customers.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Managed Active Directory, FTP servers, and anti-virus solutions. Installed, configured, and troubleshot operating systems and engineering applications.

Windows Server Administrator

HCL Technologies
08.2008 - 07.2010
  • Orchestrated integration and communication of software upgrades.
  • Implemented and administered Windows 2000 and 2003 Servers, Active Directory, and Group Policies. Managed system resources and security policies for various departments.

Education

Bachelor of Engineering - Information Technology

Karunya University
Tamilnadu , India
03.2007

Skills

  • Solution Design
  • Customer Engagement
  • Requirements Gathering
  • Database Management
  • Strategic Thinking
  • Software Development
  • Network Architecture
  • Technical Presentations

Affiliations

  • Professional Society / Certification
  • GenAi Courses and Labs
  • VMware Certified Associate – Data Center Virtualization
  • VMware Certified Associate – Cloud
  • VMware Certified Associate – Workforce Mobility
  • MCP: Windows Server 2008 Active Directory, Configuring
  • MCP: Server Virtualization with Hyper-V and System Center Certification
  • MCTS: Windows 7, Configuration
  • ITIL V3 Certified
  • Exam AZ-400: Microsoft Azure DevOps Solutions

Timeline

Solution Engineer Executive Advisor

Elevance Health Inc
10.2022 - Current

Technical Lead

Dominos Stores Inc.
03.2020 - 10.2022

Senior Systems IT Engineer

Ford Motor Company (Systems Technology Group)
11.2017 - 03.2020

VMware Administrator

Meijer Stores (TCS)
10.2015 - 11.2017

VMware Administrator

Michaels Stores(TCS)
04.2012 - 10.2015

Server Support Engineer

Tata Consultancy Services
08.2010 - 03.2012

Windows Server Administrator

HCL Technologies
08.2008 - 07.2010

Bachelor of Engineering - Information Technology

Karunya University

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Arun Thinakaran