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Arusha Baig
Self Sufficiency Counselor | ABOC Licensed Office Administrator
Visalia,CA
Summary
Accomplished Self Sufficiency Counselor at County of Tulare, adept in conflict resolution and multicultural competence, significantly improved client outcomes through innovative program development and strategic partnerships. Expert in documentation and reporting, with a proactive approach and emotional regulation support have fostered community engagement and enhanced service delivery at National Vision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
2
2
Certificates
4
4
Languages
Work History
Self Sufficiency Counselor
County of Tulare
10.2022 - Current
- Monitored client progress closely, adjusting service plans as needed to facilitate ongoing success towards personal goals.
- Developed culturally competent interventions by understanding diverse backgrounds of clientele while maintaining sensitivity towards their unique circumstances.
- Conducted outreach efforts to expand reach of available services to underserved populations within the community, including homeless individuals and families facing housing instability.
- Improved client outcomes by providing comprehensive case management services, including crisis intervention and referrals to appropriate resources.
- Maintained detailed records of client interactions using specialized case management software systems, ensuring accurate reporting and evaluation of program efficacy.
- Conducted quality assurance (QA) and quality control (QC) case reviews to prevent and correct errors in aid payments.
- Worked in specialized units requiring higher levels of expertise as determined by TulareWORKs, delivering targeted support and services.
NVI CARES
National Vision
01.2021 - 10.2022
- Oversaw successful execution of special events, including fundraising and community engagement activities, that showcased the organization's impact and attracted new supporters.
- Established a robust volunteer recruitment program that attracted committed individuals passionate about the cause.
- Collaborated with external organizations on joint initiatives, maximizing impact through shared resources and expertise.
- Developed innovative programs addressing community needs, leading to improved outcomes for beneficiaries.
- Delivered engaging presentations at conferences and events on behalf of the organization, raising awareness about key issues.
- Built strong community partnerships to support organizational goals and expand outreach efforts.
- Launched successful advocacy campaigns that influenced public policy in favor of organization's mission.
ABOC Licensed Office Administrator
National Vision
05.2018 - 07.2022
- Oversaw 22-35 Clients per day. Managed appointments scheduling and itinerary coordination for both clients and personnel.
- Developed effective communication channels within the organization to promote transparency and collaboration among departments.
- Maintained accurate personnel records to ensure compliance with labor laws and regulations.
- Served as liaison between management and staff to address concerns effectively, building strong working relationships across all levels of the organization.
- Built highly efficient administrative team through ongoing coaching and professional development opportunities.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Skills
Accomplishments
- Assigned to work closely with Sheriff's Department to provide program services to incarcerated individuals.
- Headed operations for the Philanthropy Program for National Vision, Inc. Associated with coordinating with 16 office weekly to brainstorm effective ideas on reaching out to under-resourced communities. Accomplished helping 104 community people with free eye care within three months.
Software
Operating Systems: Linux, Windows, Mac
Payroll: ADP, KRONOS, ULTIPRO
Certification
Certified Optometric Technician, National Vision
Timeline
Self Sufficiency Counselor
County of Tulare
10.2022 - Current
NVI CARES
National Vision
01.2021 - 10.2022
ABOC Licensed Office Administrator
National Vision
05.2018 - 07.2022
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
05.2001 -
Associate of Arts - Child Dev-Special Ed Cert, Child Development
College of The Sequoias
05.2001 -
Certified Optometric Technician, National Vision
American Board of Opticianry - Registered Lens Dispenser
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsFlexible work hoursWork from home optionHealthcare benefitsQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Interests
Reading
Dancing
Travelling
Education
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
Visalia, CA 05.2001 -
Associate of Arts - Child Dev-Special Ed Cert, Child Development
College of The Sequoias
Visalia, CA 05.2001 -
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