Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
Wearhouse Agent
John F Kennedy Airport
12.2022 - 03.2023
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Verified quantity and description of materials received by checking merchandise against packing list.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Security Installation Technician
Third Eye Communication
05.2020 - 11.2022
Mitigated risks associated with unauthorized access through the installation of high-quality security devices, providing clients with peace of mind.
Ensured safety protocols were followed at all times during installations, minimizing accidents or injuries on job sites.
Developed strong relationships with clients, fostering trust and loyalty through consistent communication and reliable service delivery.
Enhanced security system performance by troubleshooting and repairing faulty equipment.
Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
Reduced customer complaints by providing timely and efficient installations of security systems.
Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.
Education
Certificate - Oil And Gas Technology & Marketing
Duke University
Durham, NC
01.2021
High School Diploma Equivalent
06.1998
Skills
Computering certificates in Microsoft words, excel PowerPoint and basic networking
Workforce Development Specialist, Community Liaison, and Fundraiser Manager at Regional Black Contractors Association of Dallas-Community Development Cooperation (RBCA-CDC)Workforce Development Specialist, Community Liaison, and Fundraiser Manager at Regional Black Contractors Association of Dallas-Community Development Cooperation (RBCA-CDC)