Arvianna Jackson
Chicago,United States
Summary
Compassionate individual seeking a transition into a nursing assistant role. Strong background in data entry and customer service, offering exceptional organizational skills, attention to detail, and a commitment to providing excellent care. Adept at effectively communicating with diverse populations and efficiently managing multiple tasks. Eager to apply skills in a medical setting and advance within the healthcare field, driving high-quality patient care and support in a dynamic and collaborative environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
Veterans Express LLC
05.2022 - Current
- Utilized various software and tools to accurately input and update data in databases
- Conducted thorough data verification to ensure accuracy and completeness
- Organized and categorized data systematically and logically for easy retrieval
- Prioritized tasks and meeting deadlines to ensure timely completion of data entry projects
- Identified, corrected, and reported data entry errors.
Scheduling Center Agent
Aspen Dental
06.2020 - 05.2022
- Responded promptly to patient calls and inquiries from diverse groups of individuals
- Assisted patients via phone and email to address their inquiries, concerns, and product-related questions
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
Sales Associate
Dds Discounts
06.2020 - 08.2021
- Engaged customers in friendly, professional dialogue to determine needs
- Developed trusting relationships with customers by making personal connections
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Sales Associate
Dollar General
02.2017 - 06.2020
- Engaged customers while solving issues and providing solutions with fast and accurate transaction processing
- Supported customer experience by directing individuals to sections of store with preferred products, managing inventory, and adjusting records of item availability.
Education
Bachelor of Science - BS, Psychology -
Illinois State University
Normal, IL05.2024
Skills
- Empathy and Compassion
- Attention to Detail
- Time Management
- Communication
- Teamwork and Collaboration
- Organizational Skills
- Problem-solving skills
Accomplishments
- Pavilion of South Shore
Volunteer Activity Aide Assistant, 2015-2022
- Illinois State University Town and Gown 5k 1-Mile Fun Run and Walk
Volunteer Participant, 2021
- CIMBY (Calumet Is My Backyard)
Environmental Volunteer, 2016-2020
Certification
- Certified Nursing Assistant (CNA), Illinois
Issued by: Illinois Department of Public Health (IDPH)
Date of Issue: September 2024
Timeline
Data Entry Specialist
Veterans Express LLC
05.2022 - Current
Scheduling Center Agent
Aspen Dental
06.2020 - 05.2022
Sales Associate
Dds Discounts
06.2020 - 08.2021
Sales Associate
Dollar General
02.2017 - 06.2020
Bachelor of Science - BS, Psychology -
Illinois State University