Charity Harris
Hempstead,TX
Summary
Motivated professional offering many experiences from different data entry settings. Dependable team player with exceptional communication and customer service skills. Well-coordinated, detail-oriented, self and team driven analytical problem solver.
Overview
8
8
years of professional experience
Work History
Data Entry Specialist
Arise Virtual Solutions Inc.
03.2018 - Current
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained files, records and chronologies of entry activities.
- Identified data entry errors and reported to necessary departments.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
Customer Service Representative
Xfinity Comcast
06.2016 - 03.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Science - Accounting And Computer Science
Prairie View A & M University
Prairie View, TX05.2016
High School Diploma -
Cypress Creek High School
06.2014
Skills
- Error Detection
- Word Processing
- Excel Formulas
- Report Drafting
- Log Book Maintenance
- Spreadsheet Management
- Microsoft Office Proficiency
- Quick Typing
- Language Fluency
- Empathy Display
- Performance Tracking
Languages
Spanish
Professional Working
Timeline
Data Entry Specialist
Arise Virtual Solutions Inc.
03.2018 - Current
Customer Service Representative
Xfinity Comcast
06.2016 - 03.2018
High School Diploma -
Cypress Creek High School
Associate of Science - Accounting And Computer Science
Prairie View A & M University
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