Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Arvin Maure

Las Vegas,USA

Summary

To gain a position in the gaming industry that utilizes my experience, knowledge, and leadership ability. Casino management professional with robust experience in overseeing daily operations and ensuring exceptional guest service. Skilled in team collaboration, conflict resolution, and adapting to changing needs. Strong focus on achieving results through effective leadership, strategic planning, and attention to detail. Proven ability to manage gaming activities, enforce regulations, and uphold high standards in fast-paced environment.

Overview

26
26
years of professional experience

Work History

Assistant Casino Manager

SAHARA Las Vegas Hotel & Casino
09.2021 - Current
  • Daily operation of a
  • Played an integral role in developing responsible gambling programs for patrons'' well-being as well as legal compliance purposes.
  • Enhanced customer satisfaction by providing exceptional guest services and addressing concerns promptly.
  • Conducted regular performance reviews for employees, identifying areas of improvement and setting achievable goals.
  • Analyzed game performance data to identify trends or issues requiring attention or modification for better results.
  • Assisted in resolving high-value disputes between players or staff members professionally following established protocols.
  • Continually updated knowledge of industry regulations, ensuring all actions taken were in compliance with relevant laws at local, state, or federal levels depending on jurisdiction.
  • Oversaw staff hiring, training, and development, resulting in a highly skilled and motivated workforce.

Table Games Floor Supervisor

Hard Rock Hotel & Casino
03.2000 - 09.2021
  • Maximized profitability by effectively managing chip inventory, game pace, and staffing levels during peak times.
  • Leveraged extensive knowledge of various table games to provide expert guidance on rules, strategies, and proper etiquette to both dealers and patrons alike.

Table Games Dealer

Tropicana Resort & Casino
10.1998 - 11.2002

Education

Business Management -

Far Eastern University
01.1994

Skills

  • Staff Training and Development
  • Team Management
  • Casino operations knowledge
  • Sales and Marketing
  • Problem-Solving
  • Attention to Detail

References

Available upon request.

Languages

Tagalog
Full Professional

Timeline

Assistant Casino Manager

SAHARA Las Vegas Hotel & Casino
09.2021 - Current

Table Games Floor Supervisor

Hard Rock Hotel & Casino
03.2000 - 09.2021

Table Games Dealer

Tropicana Resort & Casino
10.1998 - 11.2002

Business Management -

Far Eastern University
Arvin Maure