Arwen Hughes
Baton Rouge,LA
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Baton Rouge Country Club
02.2023 - 11.2024
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
BSN - Pediatric Nursing
Southeastern Louisiana University
Hammond, LA05-2028
High School Diploma -
Saint Josephs Academy
Baton Rouge, LA05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Cleanliness standards
- Menu memorization
- Task prioritization
- Tableside etiquette
- Banquet coordination
- Calm demeanor
- Team player
- Warm and friendly
- Reliable and responsible
Timeline
Server
Baton Rouge Country Club
02.2023 - 11.2024
BSN - Pediatric Nursing
Southeastern Louisiana University
High School Diploma -
Saint Josephs Academy
Similar Profiles
BRADLEY DAVISBRADLEY DAVIS
FLOOR MANAGER at Baton Rouge Country ClubFLOOR MANAGER at Baton Rouge Country Club
Randolph FrenchRandolph French
Player Services at Baton Rouge Country ClubPlayer Services at Baton Rouge Country Club
Garett ReimannGarett Reimann
Medical Assistant at Baton Rouge Orthopedic Clinic With Dr. Rick AhmadMedical Assistant at Baton Rouge Orthopedic Clinic With Dr. Rick Ahmad