Jonathon Owens
Bronx,NY
Summary
Reliable, Disciplined, and Hardworking Professional successfully works within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions. Strong background in customer service, workflow optimization, and retail sales. A proven leader and successful in mentoring new employees. Ready to take the next career step professionally.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mail Carrier
United States Postal Sevice
Westbury, NY
11.2023 - Current
- Follow postal regulations for package size, weight limits, and safety procedures when handling hazardous materials
- Report any discrepancies or damaged packages to your supervisor immediately
- Load and unload the truck daily with mail and packages
- Organize outgoing mail into designated bins by destination.
- Check-in with supervisors regularly, prior to shift and at the end
- Inform customers of package arrivals or delays
- Collect signatures for certified/registered mail items as required.
Art Handler
Gander And White Shipping
Long Island City, NY
09.2022 - 07.2024
- Received, unpacked, and inspected artwork for any damages while maintaining a safe work environment by adhering to established safety protocols.
- Assisted curators with the installation of artwork at exhibitions, galleries, residential, commercial, and other venues.
- Directed custodial and curatorial staff on ideal temperature and humidity levels in exhibits.
- Prepared detailed reports on the condition of artwork upon receipt from the artist or gallery.
- Managed all aspects of the shipping process including pickup, delivery, tracking, and installed frames and matting around paintings, photographs, and other works of art.
- Monitored temperature levels in storage areas to ensure optimal preservation conditions were maintained.
Janitor /Custodial Maintenance Worker
ISS Services LaGuardia Airport
Queens, NY
07.2017 - 04.2021
- Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings and maintain a log book of daily tasks completed for record-keeping purposes.
- Supervised and trained new janitorial staff on proper cleaning techniques and safety protocols.
- Communicated regularly with department heads regarding special projects or reported damages that required prompt additional services.
- Ensured compliance with all applicable health, safety, and environmental regulations in the workplace.
Front Desk Agent
Henry Norman Hotel
Brooklyn, NY
09.2016 - 01.2019
- Greeted customers, and recommended promotions, activity packages, and offers available at the hotel.
- Collaborated with colleagues to ensure smooth operations of the front desk area.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Generated monthly reports summarizing sales activities, and customer feedback surveys and reconciled daily financial transactions against cash receipts at the end of each day.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Evangelist Communities Outreach /Custodial Maintenance Worker
NYC Waste Removal
Bronx, NY
07.2015 - 09.2016
- Coordinated emergency repairs as needed to minimize disruption in production schedules.
- Accepted deliveries, verified contents for accuracy against invoices
- Ensure compliance with health regulations regarding the use of hazardous materials.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and kept buildings clean while disposing of trash according to NYC Waste Removal Regulations
Food Prep Cooking Assistant
Part Of The Solution
Bronx, NY
07.2014 - 06.2015
- Assisted in food preparation tasks such as washing produce or cutting meats while adhering to DOH regulations for prepping and storing inventory.
- Placed cooked foods onto plates according to presentation guidelines.
- Labeled containers with date and time before storing leftovers in refrigerators or freezers.
- Followed health codes when handling food products by wearing protective clothing including hats, gloves, and aprons.
Education
Bachelor of Arts - Liberal Arts And Sciences
Borough of Manhattan Community College of The City University of New York
New York, NY06-2019
High School Diploma -
Fordham Leadership Academy For Business & Technology
Bronx, NY06-2015
Skills
- Facility Maintenance
- Mail Sorting & Labeling Packages
- Problem-Solving
- Time Management
- Excellent communication skills
- Employee Training
- Policy and Procedure Enforcement
- Customer Service
- Logistics Management
- Route Optimization
Certification
- Certificate in Boiler (from IDC Manhattan - December 2016)
References
References available upon request.
Timeline
Mail Carrier
United States Postal Sevice
11.2023 - Current
Art Handler
Gander And White Shipping
09.2022 - 07.2024
Janitor /Custodial Maintenance Worker
ISS Services LaGuardia Airport
07.2017 - 04.2021
Front Desk Agent
Henry Norman Hotel
09.2016 - 01.2019
Evangelist Communities Outreach /Custodial Maintenance Worker
NYC Waste Removal
07.2015 - 09.2016
Food Prep Cooking Assistant
Part Of The Solution
07.2014 - 06.2015
Bachelor of Arts - Liberal Arts And Sciences
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Fordham Leadership Academy For Business & Technology