Aryana McKoy
Woodridge,NY
Summary
Hard-working biology graduate ready to build a career as a vet assistant. Demonstrates teamwork, problem solving, communication skills, and willingness to learn, ready to tackle new challenges and advance in this field with dedication, determination and a passion for animals.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Thursdays Eatery
Monticello, NY
06.2016 - Current
- Supervised daily operations, ensuring staff adherence to health and safety regulations.
- Trained new employees on food preparation standards and customer service protocols.
- Monitored team performance, providing feedback to enhance productivity and service quality.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Completed cash and credit card transactions accurately using POS software.
Mail Carrier
UPS
Ferndale, NY
12.2025 - 12.2025
- Delivered mail and packages efficiently, ensuring timely service to residential and commercial clients.
- Navigated diverse routes, optimizing delivery schedules for maximum productivity.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Handled mail and packages with care to prevent damage during delivery.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Assisted in reducing lost or mis-delivered mail through diligent attention to detail when handling packages and letters.
- Achieved recognition for perfect attendance, showcasing commitment to daily mail delivery responsibilities.
Home Health Caregiver
Community Home Health Care
Monticello, NY
07.2021 - 01.2022
- Developed and implemented care plans tailored to individual client needs.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Coordinated with family members to maintain open communication regarding client progress.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Provided mobility assistance such as walking and regular exercising.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Enhanced patient comfort by providing compassionate and attentive care.
Education
Bachelor of Science - Biology
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA12.2021
Skills
- Customer service
- Team leadership
- Decision-making
- Communication
- Problem-solving
- Positive attitude
- Attention to detail
- Adaptability and flexibility
- Organizational skills
- Teamwork
- Medication administration
- Light housekeeping
- Emotional support and companionship
Timeline
Mail Carrier
UPS
12.2025 - 12.2025
Home Health Caregiver
Community Home Health Care
07.2021 - 01.2022
Shift Supervisor
Thursdays Eatery
06.2016 - Current
Bachelor of Science - Biology
East Stroudsburg University of Pennsylvania