Micaela Nungaray
Reseda
Summary
Diligent, compliant, sociable, and consistently striving for peak performance. Demonstrates a strong work ethic and dedication to achieving excellence. Proven history of meeting deadlines and surpassing expectations, thriving in dynamic settings that require careful attention to detail and effective problem-solving skills. Known for building positive relationships with both coworkers and clients, excelling in team-oriented environments and motivated by a commitment to delivering exceptional results.
Overview
5
5
years of professional experience
Work History
Courtesy Tech.
Jiffy Lube
02.2024 - 10.2024
- Greeted customers upon arrival, ensuring customer engagement and effectively communicated all service options for creating potential work orders that addressed their personal and vehicle needs
- Vehicle maintenance required for routine checks on fluid levels were performed, as well as tire pressure, and wipers to ensure optimal vehicle performance and safety for every customer
- Daily tasks to provide customer satisfaction, included, thoroughly cleaning both the interior and exterior of all vehicles, including vacuuming and washing windows in a timely and efficient way
- Assisted in cleaning tools and overall equipment to maintain an organized work environment which contributed to efficient store operations
Receptionist
LA Fitness
12.2022 - 01.2024
- Provided exceptional customer service to a welcoming environment by displaying a warm greeting when checking members and visitors into the gym while multitasking at times. A smile worked best.
- Handled multi-line phone systems, answering member questions while directing incoming calls by either personally handling them or transferring them to the right department.
- Ensured a proper handling of cash and a balanced register, payments were processed for items, guest fees, and account balances.
- Accounts were also updated for member account information in the system, answered inquiries, and addressed complaints or concerns.
- In order to provide a clean and hygienically safe atmosphere for all members, general cleanings were regularly done for the gym's equipment and common areas.
Cashier
El Pollo Loco
11.2019 - 08.2022
- At the counter and drive-through, customers were greeted with a smile while being provided with swift assistance during both peak and normal hours.
- Oversaw cash handling, which included collecting cash and card payments, giving out exact change, and balancing the register at the beginning and end of each shift.
- Maintained high levels of food safety by following daily procedures throughout shift to provide a clean and safe dining experience.
Education
Mesical Assistant
UEI
Phoenix, AZLos Angeles Pierce College
Winnetka, CAHighschool Diploma -
Sherman Oaks CES
Tarzana, CA06.2022
Skills
- Time management
- Customer service
- Communication
- Team effort
- Problem solving
- Flexibility & Adaptability
- Safety procedures
- Strong work ethic
- Multitasking and organization
Education
true,true
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Courtesy Tech.
Jiffy Lube
02.2024 - 10.2024
Receptionist
LA Fitness
12.2022 - 01.2024
Cashier
El Pollo Loco
11.2019 - 08.2022
Mesical Assistant
UEI
Los Angeles Pierce College
Highschool Diploma -
Sherman Oaks CES
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