Grace Peterson
Tracy,California
Summary
A reliable, dedicated employee with solid skills in customer service and the ability to handle any fast or slow paced environment while staying organized. Working experience of 6 years and comfortable working with teams or alone to accomplish tasks efficiently. High personal expectations that guarantee excellent work performance in a variety of work spaces.
Overview
6
6
years of professional experience
Work History
COURTESY CLERK
Raleys Grocery Store
Tracy, CA
05.2019 - 06.2021
- Improved customer experience by offering assistance with locating products throughout the store when needed
- Assisted customers with checkout process to ensure smooth transactions
- Took inventory and examined merchandise to identify items to be reordered or replenished
- Responded to customer calls and emails to answer questions about products and services
- Trained new personnel regarding company operations, policies, and services
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
WAREHOUSE WORKER
Amazon
Tracy, CA
06.2021 - 04.2025
- Collaborated with team members to complete complex projects on schedule and within budget constraints
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately
- Loaded, unloaded, and moved material weighing 65+ lbs to and from storage and production areas
- Used computers to record and monitor inventory levels
- Verified documentation and condition of freight to assure quality standards were achieved.
Takeout/ Food Runner/ Server Trainee
Bjs Restaurants Inc
Modesto, CA
05.2025 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeting every customer and providing outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently bringing out completed orders from the kitchen to the appropriate tables.
Education
High School Diploma - undefined
John C. Kimball High School
Tracy, CA05.2021
Skills
- Customer Service
- Time Management
- Adaptability
- Quality Control
- Self-Motivated and Disciplined
- Basic Mathematics
- Microsoft Excel
- Clear Communication
- Record Preparation
- Attention to Detail
- Time management
- Staff training
- Decision-making
- Physical stamina
- Computer literacy
- Customer service
- Language Translation
- Effective multitasking
- Cash handling
- Restaurant etiquette
LANGUAGES
Spanish
Full Professional
Timeline
Takeout/ Food Runner/ Server Trainee
Bjs Restaurants Inc
05.2025 - Current
WAREHOUSE WORKER
Amazon
06.2021 - 04.2025
COURTESY CLERK
Raleys Grocery Store
05.2019 - 06.2021
High School Diploma - undefined
John C. Kimball High School