Aryana Ramos
Stockton,NJ
Summary
Dynamic and results-oriented professional with a proven track record at Sergeantsville Inn, excelling in customer service and team collaboration. Adept at multitasking and managing high-pressure situations, I enhance guest experiences through exceptional communication and relationship building, ensuring satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Host
Sergeantsville Inn
04.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Undecided
Montclair State University
Montclair, NJ05-2028
High School Diploma -
Hunterdon Central Regional High School
Flemington, NJ06-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Host
Sergeantsville Inn
04.2023 - Current
Undecided
Montclair State University
High School Diploma -
Hunterdon Central Regional High School
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