Aryana Wesley
Radcliff,KY
Summary
Dynamic Assistant Manager earned within a year working with a proven track record at Papa Johns, enhancing customer satisfaction and streamlining operations. Excelled in staff management and conflict resolution, fostering a positive work environment and boosting team efficiency. Skilled in money handling and customer service, achieving significant reductions in cash discrepancies and elevating the customer experience.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Papa Johns
03.2023 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
North Hardin Highschool
801 S Logsdon Pkwy, Radcliff, KY05.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff supervision
- Staff management
- Conflict resolution
- Policy enforcement
Timeline
Assistant Manager
Papa Johns
03.2023 - 03.2025
North Hardin Highschool