Aryanna Dinkins
Maple Heights,OH
Summary
Dedicated professional with expertise in customer service, conflict de-escalation, and order management. Proven ability to improve customer satisfaction and mentor team members, driving loyalty and operational success.
Overview
6
6
years of professional experience
Work History
Department Manager
Hobby Lobby
06.2025 - 01.2026
- Supervised daily operations to ensure compliance with company policies and procedures.
- Mentored team members on product knowledge pertaining to department
- Resolved customer inquiries and complaints to promote satisfaction and loyalty.
- Maintained cleanliness and organization of the sales floor to create a welcoming environment.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Managed inventory levels, conducting regular stock assessments to maintain organized displays.
- Implemented visual merchandising standards to enhance store aesthetics and customer experience.
Warehouse Worker
Amazon
06.2024 - 05.2025
- Executed inventory management tasks, ensuring accurate stock counts and timely replenishments.
- Collaborated with team members to maintain optimal workflow during peak operational hours.
- Maintained cleanliness and organization of work areas, adhering to safety protocols and standards.
- Assisted in training new employees on warehouse procedures and equipment operation.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Crew Member
Chipotle Mexican Grill
02.2020 - 06.2024
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Efficiently prepared food items while adhering to quality standards and safety regulations.
- Collaborated with team members to maintain a clean and organized work environment.
- Trained new crew members on operational procedures and company policies.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
T Squared Honors Academy
Warrensville Heights05-2022
No Degree - Nursing
Clevleand State University
Cleveland, OHSkills
- Customer service
- Problem-solving
- Decision-making
- Customer engagement
- Flexible schedule
- Order management
- Conflict de-escalation
Timeline
Department Manager
Hobby Lobby
06.2025 - 01.2026
Warehouse Worker
Amazon
06.2024 - 05.2025
Crew Member
Chipotle Mexican Grill
02.2020 - 06.2024
High School Diploma -
T Squared Honors Academy
No Degree - Nursing
Clevleand State University