Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Mason Mccurdy

Rossville,GA

Summary

Dynamic leader with a proven track record at McDonald's, excelling in restaurant management and team supervision. Elevated customer service standards and mastered food safety, contributing to significant efficiency improvements. Skilled in coaching and mentoring, driving team performance, and ensuring compliance with industry standards. I am a fast learner, and I'm always motivated to learn and do better!

Overview

4
4
years of professional experience
1
1
Certification

Work History

Department Manager

McDonald's
Chickamauga, GA
04.2021 - Current
  • Managed daily operations, ensuring efficient workflow and productivity.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Ensured compliance with regulatory requirements and industry standards.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Delegated work to staff, setting priorities and goals.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Managed inventory levels to meet demand without overstocking, reducing waste.

Assistant

Camryn life and health insurance
Chattanooga, TN
01.2022 - 02.2024
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Greeted visitors, clients and guests in a professional manner.
  • Answered phones and routed voicemails to respective employees.

Floor Manager

McDonald's
Chickamauga, US
04.2021 - 10.2022
  • I became a floor manager within 6 months of working there

Education

Junior High School Education -

Ridgeland High School
Rossville, GA
01.2025

Skills

  • Restaurant management
  • Teaching
  • Kitchen experience
  • Organizational Skills
  • Customer service
  • Cooking
  • Leadership
  • Targeted Sales Strategies
  • Cleanliness Standards
  • Food safety
  • Math
  • Service Delivery
  • Customer Service Expertise
  • Facility Cleaning
  • Food Service Preparation
  • Customer Service in Food Industry

  • Decision-making
  • Training and mentoring
  • Staff development
  • Coaching and mentoring
  • Time management
  • Team supervision
  • Rules and regulations
  • Training and development

Certification

Food Handler Certification

Personal Information

Authorized To Work: US

Timeline

Assistant

Camryn life and health insurance
01.2022 - 02.2024

Department Manager

McDonald's
04.2021 - Current

Floor Manager

McDonald's
04.2021 - 10.2022

Junior High School Education -

Ridgeland High School

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Mason Mccurdy