Aryanna Grady
Marbury,AL
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Sutherland Global
07.2023 - Current
- Provided precise details to resolve customer questions on products and services.
- Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner
Manager
AMS Studios
04.2021 - 02.2023
- Front desk:
- Typing
- Client/employee relations
- Inventory
- Assisting customers with finding product
- Client complaints
- Phone calls(multiple lines)
- Scheduling
- Order fulfillment
- Processing through emails, contracts, paperwork, and marketing
- Providing excellent customer service
Manager
Taco Bell
12.2016 - 11.2021
- Provide excellent customer service
- Balance money
- Complete bank deposits
- Create employees' work schedules
- Process through emails, paperwork, and contracts
Cashier
Beauty Supply
04.2017 - 09.2017
- Provided excellent customer service
- Assisted customers with finding merchandise
- Processed customer orders
- Handled money
- Balanced drawer before and after shifts
- Stocked inventory
- Completed money transactions for customers: returns and exchanges
Education
High School - undefined
Marbury High School
Marbury, AL05.2012
Skills
- Customer service
- Time management
- Excellent communication skills
- Teaching
- Training
- Inventory
- Payroll
- Scheduling
- Operations
- Management
- Typing
Timeline
Customer Service Representative
Sutherland Global
07.2023 - Current
Manager
AMS Studios
04.2021 - 02.2023
Cashier
Beauty Supply
04.2017 - 09.2017
Manager
Taco Bell
12.2016 - 11.2021
High School - undefined
Marbury High School