Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Aryanna Grady

Marbury,AL

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Sutherland Global
07.2023 - Current
  • Provided precise details to resolve customer questions on products and services.
  • Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner

Manager

AMS Studios
04.2021 - 02.2023
  • Front desk:
  • Typing
  • Client/employee relations
  • Inventory
  • Assisting customers with finding product
  • Client complaints
  • Phone calls(multiple lines)
  • Scheduling
  • Order fulfillment
  • Processing through emails, contracts, paperwork, and marketing
  • Providing excellent customer service

Manager

Taco Bell
12.2016 - 11.2021
  • Provide excellent customer service
  • Balance money
  • Complete bank deposits
  • Create employees' work schedules
  • Process through emails, paperwork, and contracts

Cashier

Beauty Supply
04.2017 - 09.2017
  • Provided excellent customer service
  • Assisted customers with finding merchandise
  • Processed customer orders
  • Handled money
  • Balanced drawer before and after shifts
  • Stocked inventory
  • Completed money transactions for customers: returns and exchanges

Education

High School - undefined

Marbury High School
Marbury, AL
05.2012

Skills

  • Customer service
  • Time management
  • Excellent communication skills
  • Teaching
  • Training
  • Inventory
  • Payroll
  • Scheduling
  • Operations
  • Management
  • Typing

Timeline

Customer Service Representative

Sutherland Global
07.2023 - Current

Manager

AMS Studios
04.2021 - 02.2023

Cashier

Beauty Supply
04.2017 - 09.2017

Manager

Taco Bell
12.2016 - 11.2021

High School - undefined

Marbury High School

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Aryanna Grady