Aryanna Semaan
Beacon,New York
Summary
Detail-oriented and proactive Pharmacy Technician with strong customer service and time management skills. Experienced in prescription management and patient education, dedicated to fostering positive patient interactions and ensuring safe medication practices.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Newburgh, New York
04.2024 - Current
- Cross-checked prescriptions and drug labels to prevent errors and ensure patient safety.
- Managed prescription records using pharmacy software to ensure accuracy and compliance.
- Collaborated with healthcare professionals to ensure patient care continuity.
- Educated customers on medication information and proper usage to enhance adherence.
Front Desk Receptionist
Optum
Rhinebeck, New York
04.2023 - 03.2024
- Managed appointment scheduling using electronic health record systems, ensuring timely and organized patient visits.
- Coordinated patient check-ins and check-outs, optimizing office flow and reducing wait times.
- Greeted and assisted patients at front desk, fostering a welcoming atmosphere that enhanced patient experience.
- Collaborated with medical staff to ensure effective communication and service delivery.
Shift Leader
Dunkin' Donuts
Hyde Park, New York
06.2019 - 02.2022
- Supervised team members during busy shifts to maintain service quality and customer satisfaction.
- Resolved customer complaints effectively to boost satisfaction and foster loyalty.
- Trained new employees on store procedures and customer service standards to improve onboarding experience.
- Monitored equipment functionality, reporting maintenance needs promptly for repairs.
Education
GED -
FDR High School
Hyde Park, NY02-2020
Skills
- Medication dispensing
- Prescription management
- Drug interaction checks
- Patient education
- Healthcare collaboration
- Appointment scheduling
- Time management
- Customer service
Timeline
Pharmacy Technician
CVS Pharmacy
04.2024 - Current
Front Desk Receptionist
Optum
04.2023 - 03.2024
Shift Leader
Dunkin' Donuts
06.2019 - 02.2022
GED -
FDR High School