Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aryel Bisila Deliard

Brandon,FL

Summary

Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities for smoother transitions for the physicians and nurses on the case. Creating profiles and registering patients and procedures/prognosis with the appropriate hospital scheduling department Skilled at typing correspondence and managing files. Versatile professional serves as first point of contact for patients by verifying/authorizing insurances for hospital admission from patient’s insurance carrier and PCP , handling paperwork and preparing records and chart orders for physician convenience . Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing professional personalized service and quality patient care.

Overview

4
4
years of professional experience

Work History

Medical Receptionist

Florida Medical Clinic
11.2022 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Document patient care services by charting in patient and department records with physician approval
  • Assist physicians with patient examinations and treatments
  • Chart prepping and documenting for multiple physicians.
  • Assisted physicians with patient examinations and treatments, ensuring a high level of patient care and satisfaction.

ADMISTRATIVE ASSISTANT

TAMPA DAYCARE CENTER
03.2022 - 11.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted development and implementation of new administrative procedures.
  • Receive payments and give tours to parents, ELC Attendance and Food Program Reporting
  • Control office expenditures and office contracts including sign on, services and so on. Undertake basic bookkeeping activities and update the accounting system. Respond to customer complaints or issues

CSR/Receptionist

Westchase Veterinary Center And Emergency
03.2020 - 03.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Science - Nuclear Medicine Technology

Hillsborough Community College
Tampa, FL

Skills

  • Regulatory Documentation
  • Office Supplies and Inventory
  • Computerized Maintenance Management Systems
  • EHR Software
  • Medical Records Management
  • Organization and Time Management
  • Scheduling Tests and Procedures
  • Paperwork Coordination
  • Computer Proficiency
  • Referral Verification
  • Medical Report Preparation

Languages

English
Native or Bilingual

Timeline

Medical Receptionist

Florida Medical Clinic
11.2022 - Current

ADMISTRATIVE ASSISTANT

TAMPA DAYCARE CENTER
03.2022 - 11.2023

CSR/Receptionist

Westchase Veterinary Center And Emergency
03.2020 - 03.2022

Associate of Science - Nuclear Medicine Technology

Hillsborough Community College
Aryel Bisila Deliard