Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arylyn Ragster

Houston

Summary

Developed critical thinking and technical skills in collaborative and fast-paced engineering environment. Transitioning into new field, leveraging problem-solving abilities and technical expertise. Aiming to contribute to innovative projects and drive meaningful results in new capacity.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Hilton Shreveport
06.2024 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Hostess

Cassandra's on the River Restaurant
12.2023 - 05.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Science - Computer Science

Texas Southern University
Houston, TX
05-2028

High School Diploma -

Captain Shreve High School
Shreveport, LA
05-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Hilton Shreveport
06.2024 - 08.2024

Hostess

Cassandra's on the River Restaurant
12.2023 - 05.2024

Bachelor of Science - Computer Science

Texas Southern University

High School Diploma -

Captain Shreve High School
Arylyn Ragster