Aryn Brown
Chicago,IL
Summary
Motivated individual with experience in customer service and sales for over 5 years. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist
CSL Plasma
07.2024 - 02.2025
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Conducted venipuncture and other CT procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Used personal protective equipment correctly to protect coworkers and patients.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Assisted in training and onboarding new phlebotomists.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Performed laboratory tests to assist physicians in diagnosis.
SALES ASSOCIATE
BATH AND BODY WORKS
02.2020 - 07.2024
- Sales promotion
- Stock and replenish merchandise
- Greet customers
- Problem Solving
- Demonstrate proper care and use
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Performed cash, card, and check transactions to complete customer purchases.
Patient Care Technician(pct)
Davita
06.2022 - 01.2023
- Transported patients between rooms and appointments or testing locations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Delivered high-quality care to dialysis patients in hospital facility.
Patient Care Technician
Fresenius Kidney Care
07.2021 - 03.2022
- Upheld infection control and prevention policies across different patient-facing areas.
- Used principles of growth and development to provide age-specific treatment and care.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Documented patient information and care activities in electronic health records
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported needs of 6 residents in a bay.
Third Key Holder
Claires Stores Inc
10.2018 - 08.2020
Home Health Aide
HOME INSTEAD
03.2020 - 07.2020
Education
High School Diploma -
DONALD E Gavit
06.2017
Skills
- Cpr Certified
- Errands Care With Cognitively challenged patients
- Medical records handling
- Blood collection
- Donor screening
- Venipuncture and capillary puncture
- Sanitation and sterilization
- Communication
- HIPAA
Certification
- First Aid/CPR Certified
Timeline
Phlebotomist
CSL Plasma
07.2024 - 02.2025
Patient Care Technician(pct)
Davita
06.2022 - 01.2023
Patient Care Technician
Fresenius Kidney Care
07.2021 - 03.2022
Home Health Aide
HOME INSTEAD
03.2020 - 07.2020
SALES ASSOCIATE
BATH AND BODY WORKS
02.2020 - 07.2024
Third Key Holder
Claires Stores Inc
10.2018 - 08.2020
High School Diploma -
DONALD E Gavit
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