Asad Iqbal
Plano,TX
Summary
Adept in software development and IT infrastructure management, I have a proven track record of enhancing system functionality and user satisfaction at HCL America INC. My technical support expertise, coupled with a knack for user interface design, has consistently elevated team productivity and customer service standards.
Overview
2025
2025
years of professional experience
Work History
Computer Specialist
HCL America INC
Santa Clara, CA
09.2019 - Current
- Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
- Maintained an inventory of all computer equipment including desktop computers and peripherals.
- Provided excellent customer service and addressed inquiries in a timely manner.
- Maintained accurate records of all assets, including purchase orders, invoices, contracts, warranties.
- Worked effectively in team environments to make the workplace more productive.
IT Technician
Vendor pass
Jacksonville, FL
08.2018 - 11.2019
- Upgraded systems with new software applications and operating systems.
- Tested installed hardware and software to ensure proper functioning.
- Replaced defective hardware components when needed.
IT Technical Support Representative
Visionet Systems, INC
Cranbury, NJ
Education
Bachelor of Science - Computer Science
Preston University
Paksitan09-2002
High School Diploma -
Islamia Science College
Karachi, Pakistan09-1999
Little Folk's
Karachi, Pakistan08-1996
Skills
- Software analysis
- IT infrastructure management
- User interface design
- Web development
- Network support
- Software development
- Technical support expertise
Affiliations
- sports
- Cricket, soccer & Running
- Reading books
Accomplishments
- Health Safety Enviorment Diploma
References
References available upon request.
Timeline
Computer Specialist
HCL America INC
09.2019 - Current
IT Technician
Vendor pass
08.2018 - 11.2019
IT Technical Support Representative
Visionet Systems, INC
Bachelor of Science - Computer Science
Preston University
High School Diploma -
Islamia Science College
Little Folk's
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