Asegid Stephens
Jacksonville,Florida
Summary
Dependable, and will successfully provide fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Transporter
HCA
09.2022 - 02.2023
- Warmly greeted patients and visitors and made each feel welcome.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Carefully followed all safety protocols and procedures.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Maintained accurate and detailed records of patient transportation to enable tracking history and report to management.
Cashier,Cook, Bartender,Usher
Cinemark Tinseltown
05.2020 - 05.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Greeted customers entering the theater and responded promptly to customer needs.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Maintained clean and organized venue to create pleasant experience for guests.
- Maintained updated knowledge of event information to provide guests with accurate details.
Warehouse Worker
Fedex Express
05.2021 - 10.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Education
Bachelor of Science - Nursing
University of North Florida
Jacksonville, FL05.2026
Skills
- Guest Relations
- Reading Comprehension
- Customer Needs Assessments
- Complex Problem-Solving
- Punctual and Dependable
- Fast learner
Timeline
Transporter
HCA
09.2022 - 02.2023
Warehouse Worker
Fedex Express
05.2021 - 10.2021
Cashier,Cook, Bartender,Usher
Cinemark Tinseltown
05.2020 - 05.2022
Bachelor of Science - Nursing
University of North Florida