Asena Hills
Hamilton
Summary
Motivated healthcare professional with extensive experience in patient care and medical office management. Proven ability to enhance patient satisfaction through effective communication and interpersonal skills. Currently serving as a Medical Assistant while pursuing advanced education, with a focus on long-term career development in clinical settings. Committed to maintaining compliance with regulatory standards and fostering trust with patients.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Nephrology Associates of Southwest Ohio, Inc.
08.2024 - Current
- Provide clinical and administrative support in a fast-paced nephrology clinic
- Assisted in patient intake and verified medical histories for nephrology consultations.
- Prepared examination rooms and ensured all medical supplies were stocked and organized.
- Documented patient information in electronic health records with accuracy and efficiency.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Update and maintain accurate patient records using EMR/EHR systems
- Handle scheduling, patient calls, and care coordination
- Educate patients on kidney health and treatment procedures
- Travel between clinic locations as needed
Front Desk Receptionist
Nephrology Associates of Southwest Ohio, Inc.
05.2024 - 08.2024
- Checked patients in and out while maintaining confidentiality and professionalism
- Answered phone calls and addressed patient questions
- Scheduled appointments and coordinated meetings
- Maintained patient records, calendars, and office documentation
- Sorted mail, made copies, and relayed messages to staff
Assistant Manager
Famous Footwear
04.2023 - 05.2024
- Supervised up to five sales associates per shift
- Managed daily store operations including stocking and inventory
- Ordered supplies and handled administrative tasks
- Assisted customers and enrolled them in rewards programs
- Printed price tags and important store documents
Customer Service Desk Associate
Walmart
07.2021 - 05.2022
- Provided excellent customer service at the service desk
- Handled money services and transactions accurately
- Assisted customers and associates as needed
- Used computer systems efficiently in a high-volume environment
Education
High School Diploma -
Hamilton High School
Hamilton, OH01.2022
Some College (No Degree) - Emergency Medicine
Sinclair College
Dayton, OHSkills
- Patient care and clinical support
- Customer service excellence
- Team leadership and supervision
- Medical records and EMR/EHR systems
- Office administration and scheduling
- Multitasking in fast-paced environments
- Computer and office software proficiency
- Communication and problem-solving skills
- Medical supply management
Timeline
Medical Assistant
Nephrology Associates of Southwest Ohio, Inc.
08.2024 - Current
Front Desk Receptionist
Nephrology Associates of Southwest Ohio, Inc.
05.2024 - 08.2024
Assistant Manager
Famous Footwear
04.2023 - 05.2024
Customer Service Desk Associate
Walmart
07.2021 - 05.2022
High School Diploma -
Hamilton High School
Some College (No Degree) - Emergency Medicine
Sinclair College