Aset Reid-El
Jacksonville,Florida
Summary
Dependable manager or sales associate with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
4
4
years of professional experience
Work History
Crew Member
Chipotle
Jacksonville, FL
04.2021 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Wiped down tables and equipment, swept and refilled stock.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Assistant Manager/Lead Sales Associate
Jimmy Jazz
Jacksonville, FL
09.2020 - 03.2023
- Managed customer service inquiries and complaints in a timely manner.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Implemented new procedures or systems to improve efficiency within the organization.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided customer service to ensure satisfaction.
- Assisted with the training of new sales associates.
Sales Associate
Hibbett Sports Store
Jacksonville, FL
08.2020 - 05.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
William M. Raines High School
Jacksonville, FL03-2022
Skills
- Store Opening and Closing
- Inventory Restocking
- Customer Service
- Order Management
Timeline
Crew Member
Chipotle
04.2021 - Current
Assistant Manager/Lead Sales Associate
Jimmy Jazz
09.2020 - 03.2023
Sales Associate
Hibbett Sports Store
08.2020 - 05.2021
High School Diploma -
William M. Raines High School