Ashé Fernander
Indianapolis,IN
Summary
Accomplished hospitality professional with experience at Applebee's, focusing on customer service and cash handling. Improved service efficiency by training new staff. Skilled in multitasking and maintaining high standards in busy settings. Experienced in managing cash transactions and ensuring regulatory compliance. Results-driven with strong teamwork and adaptability for high-paced environments like casinos. Key skills include cash handling and customer interaction.
Overview
6
6
years of professional experience
Work History
Server
Applebee's
Indianapolis, IN
05.2024 - Current
- Delivered exceptional customer service to enhance guest satisfaction and dining experience.
- Processed orders accurately and efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Maintained cleanliness and organization of dining area to meet health standards.
- Trained new team members on service protocols and menu knowledge.
- Managed cash handling procedures, ensuring accurate transactions at end of shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Warehouse Assembler
CEVA Logistics Inc.
Indianapolis, IN
11.2024 - 12.2024
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Selected and packed orders accurately, ensuring timely shipment to fulfill customer demands.
- Organized stock areas to improve product accessibility and workflow.
- Assembled components according to detailed specifications and quality standards.
- Operated various hand tools and machinery for efficient production line workflow.
Cage Cashier
Island Luck
Nassau Bahamas
02.2020 - 11.2022
- Processed cash transactions efficiently and accurately for gaming operations.
- Assisted customers with inquiries regarding gaming services and promotions.
- Maintained accurate records of cash handling and transactions daily.
- Implemented safety protocols to ensure compliance with regulatory standards.
- Collaborated with team members to optimize workflow during peak hours.
- Supported training initiatives for new staff on operating cash handling systems.
Butler
Sandals
Nassau Bahamas
02.2019 - 11.2022
- Provided exceptional service to guests, ensuring a welcoming and comfortable environment.
- Managed household inventory, maintaining stock levels of supplies and equipment.
- Coordinated daily schedules for family members, optimizing time management and efficiency.
- Assisted in planning and executing events, ensuring all details met client expectations.
Server
Twin Brothers
Nassau Bahamas
02.2019 - 11.2022
- Provided exceptional customer service, ensuring satisfaction through attentive communication and prompt assistance.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Trained new servers on menu knowledge, service standards, and operational procedures.
Education
Anatol Rodgers High School
Nassau,Bahamas Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Check payment processing
- Bill computation
- Credit card processing
- Security awareness
- Numeric aptitude
Accomplishments
Gaming Board license of the Bahamas
Liquor License
Timeline
Warehouse Assembler
CEVA Logistics Inc.
11.2024 - 12.2024
Server
Applebee's
05.2024 - Current
Cage Cashier
Island Luck
02.2020 - 11.2022
Butler
Sandals
02.2019 - 11.2022
Server
Twin Brothers
02.2019 - 11.2022
Anatol Rodgers High School