ASHLEY MARROQUIN FUENTES
Spring Valley,USA
Summary
Organized, dependable, and dedicated to offering assistance to team members and clients. Skilled at coordinating appointments, receiving messages, and organizing files to help facilitate department communication. Ability of multitasking to keep department going and willingness to take on tasks to help meet team goals and deadlines.
Overview
8
8
years of professional experience
Work History
Receptionist/ Cashier
Wide World Of Cars BMW
Spring Valley, NY
07.2022 - Current
- - Streamlined front desk operations for increased efficiency managing phone calls, emails, and directing walk-ins to the correct place.
- - Maintained a well-organized reception area contributing to a welcoming environment to clients.
- - Appointment scheduling and taking service payments via "Txt2Drive", cash, checks, or "Sunbit".
- - Making loaner agreements for clients who have appointments for them.
- - Closing the service department area making sure all keys of customer vehicles, loaner vehicles, cash payments, and files are all locked up.
Sales Associate
The William Carter Company
Spring Valley, NY
08.2021 - 10.2021
- - Customer service
- - Handled shipment in the stockroom
- - Helped customers on the floor with the prices or if any item was needed from the stockroom
- - Cashier
T.E.E.N Works
Rockland County Youth Bureau
Suffern, NY
07.2018 - 08.2018
- - This was a summer program where we were taught the following:
- - The ethics that are required in a job.
- - How to give the proper customer service to clientele.
- - How to de-escalate situations to accommodate customers.
Education
High School Diploma -
Ramapo High School
Spring Valley, NY06.2022
Associate of Science - Criminal Justice
Rockland Community College
Suffern, NY05.2025
Bachelor of Science - Criminal Justice
St. Thomas Aquinas College
Sparkill, NY05.2027
Skills
- Coordination
- Telephone skills
- Customer service
- Reliability
- Bilingual
- Teamwork
- Multitasking
- Appointment scheduling
- Documentation of payments
LANGUAGES
Spanish, Bilingual or Proficient (C2)
COMMUNITY SERVICE & VOLUNTEER WORK
The Salvation Army, - Volunteered for The Salvation Army afterschool program. In where I helped students 1st-3rd grade with their homework and making sure they make it to each afterschool activity.
Timeline
Receptionist/ Cashier
Wide World Of Cars BMW
07.2022 - Current
Sales Associate
The William Carter Company
08.2021 - 10.2021
T.E.E.N Works
Rockland County Youth Bureau
07.2018 - 08.2018
High School Diploma -
Ramapo High School
Associate of Science - Criminal Justice
Rockland Community College
Bachelor of Science - Criminal Justice
St. Thomas Aquinas College