Asha Abdullah
Atlanta,GA
Summary
Professional Summary
Knowledgeable and dedicated professional with extensive experience in a customer facing environment. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate,energetic results-oriented with exemplary passion for developing relationships,cultivating partnerships and retention.
Overview
7
7
years of professional experience
Work History
Claims Specialist
State Farm
Dunwoody, GA
02.2024 - Current
- Evaluate claim submissions for compliance with company policies and regulatory standards.
- Collaborate with adjusters to assess damages and determine appropriate settlement amounts.
- Analyze claims by identifying trends and discrepancies, enhancing accuracy in processing.
- Communicate effectively with policyholders to gather necessary documentation and clarify coverage details.
Leasing Consultant
Range Water Real Estate
Atlanta, GA
02.2023 - 02.2024
- Facilitated property showings, effectively showcasing amenities and fostering tenant interest.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Conducted market research to inform competitive pricing strategies and improve occupancy rates.
- Developed strong relationships with prospective tenants, enhancing customer satisfaction and retention.
- Communicated with tenants in a timely manner by responding to request for maintenance and answering questions and concerns.
- Analyze background, reference and credit checks as part of a screening process of prospective tenants and investigated for the validity of the information provided.
- Resolved conflicts between tenants regarding noise encroachments and parking.
- Organized records accurately and detailed to ensure compliance with reporting requirements to meet state, local and federal housing compliance.
Detention Officer
Douglas County Sheriff's Office
Douglas, GA
06.2019 - 02.2023
- Supervised inmate activities to ensure compliance with facility regulations.
- Conducted routine inspections of detention areas to maintain safety and security standards.
- Responded promptly to emergency situations, utilizing de-escalation techniques effectively.
- Collaborated with law enforcement personnel during inmate processing and transfers.
- Observed behavior and conduct of offenders to prevent disturbances and escapes.
- Enforced all institutional polices,rules and procedures.
Pharmacy Technician
CVS Pharmacy
Cartersville, GA
10.2018 - 06.2019
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Analyzed,researched and explained treatment plans to customers.
- Trained and mentored new pharmacy technicians on operational procedures and customer service excellence.
- Implemented workflow improvements that enhanced prescription fulfillment speed and accuracy.
Education
Bachelor of Science - Nursing
Herzing University
Dearborn, MI05-2029
Skills
- Coordinate and organize Documents
- Application verification
- Administrative Support
- Record Keeping
Skills
- Negotiation Skills
- Verifying of Documents
- De-escalation Skills
- Microsoft Office
Timeline
Claims Specialist
State Farm
02.2024 - Current
Leasing Consultant
Range Water Real Estate
02.2023 - 02.2024
Detention Officer
Douglas County Sheriff's Office
06.2019 - 02.2023
Pharmacy Technician
CVS Pharmacy
10.2018 - 06.2019
Bachelor of Science - Nursing
Herzing University