Summary
Overview
Work History
Education
Skills
Timeline
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Asha Boykin

Upper Marlboro,MD

Summary

Customer service professional with extensive experience in retail environments. Strong ability to assist customers, manage transactions, and maintain clean, organized store spaces. Proven skills in teamwork, problem-solving, and customer satisfaction.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Cashier

Whole Food Market
Crystal City, VA
01.2026 - 06.2026

• Provided friendly and professional customer service in a fast-paced retail environment.

• Accurately processed cash, credit, debit, and mobile payment transactions.

• Assisted customers with product questions, store information, and issue resolution.

• Promoted store programs, specials, and featured products to enhance the customer experience.

• Maintained accurate cash drawer balances and followed company cash-handling procedures.

• Supported team members during peak business hours to ensure efficient store operations.

• Helped maintain a clean, organized, and welcoming checkout area.

• Demonstrated strong communication and problem-solving skills while addressing customer concerns.

Unarmed Security Officer

Allied Universal Security Services
Rocky Mount, North Carolina
04.2025 - 12.2025
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to deter unauthorized activities and identify potential hazards.
  • Responded promptly to alarms, incidents, and emergencies following established protocols.
  • Trained new security personnel on procedures, protocols, and emergency response actions.
  • Greeted visitors upon arrival at the facility and directed them accordingly.
  • Maintained logs of all security related incidents and wrote detailed reports for management review.

Store Associate

Lidl
Washington, DC
03.2023 - 03.2025

• Delivered exceptional customer service by assisting customers with product selection, questions, and issue resolution.
• Maintained well-stocked sales floors by unloading deliveries, organizing inventory, and replenishing merchandise.
• Operated cash registers and processed transactions accurately and efficiently.
• Supported weekly promotions and merchandising displays to enhance customer engagement and drive sales.
• Maintained store cleanliness, safety, and organization across the sales floor, warehouse, and parking lot.
• Collaborated with team members to meet operational goals in a fast-paced retail environment.
• Assisted bakery operations by preparing products and ensuring freshness and quality standards were met.
• Built positive customer relationships through friendly service and effective communication.

Cashier

Snider's Super Foods
Silver Spring, MD
06.2020 - 08.2022
  • Provided friendly and courteous service while accurately processing transactions.
  • Registered sales by scanning and itemizing products and handled customer returns and queries effectively.
  • Resolved customer concerns promptly, ensuring a positive shopping experience.

Cashier

AutoZone
Hyattsville, MD
02.2019 - 10.2020
  • Assisted customers with auto part sales, ensuring satisfaction by addressing inquiries and needs.
  • Organized inventory and maintained store cleanliness to create a welcoming shopping environment.

Education

Some College (No Degree) - Diploma

Northwestern High School
Hyattsville, MD
08.2014 - 05.2018

Skills

Customer Service Skills

  • Customer service
  • Communication
  • Active listening
  • Problem-solving
  • Conflict resolution
  • Relationship building

Cashier Techniques

  • Cash handling
  • Point-of-sale (POS) systems
  • Product Display
  • Product knowledge
  • Stock Management
  • Shelf Organization
  • Teamwork
  • Time management
  • Multitasking
  • Attention to detail

Timeline

Cashier

Whole Food Market
01.2026 - 06.2026

Unarmed Security Officer

Allied Universal Security Services
04.2025 - 12.2025

Store Associate

Lidl
03.2023 - 03.2025

Cashier

Snider's Super Foods
06.2020 - 08.2022

Cashier

AutoZone
02.2019 - 10.2020

Some College (No Degree) - Diploma

Northwestern High School
08.2014 - 05.2018
Asha Boykin