Asha Brown
Summerville,SC
Summary
Dedicated and hardworking professional with a strong background in processing transactions and providing exceptional customer assistance. Committed to resolving issues, addressing customer inquiries, and efficiently handling customer transactions. Known for creative problem-solving and deep understanding of customer service. Skilled in fostering a collaborative team environment and adept at adapting to changing demands while maintaining focus on achieving optimal results and efficiency.
Overview
8
8
years of professional experience
Work History
Cash Wrap Lead
Once Upon A Child - North
09.2023 - Current
- Leading a team of individuals and ensuring that day-to-day operations are running smoothly
- From customer interactions, assistance on items of interest, as well as being the point of contact for different situations
- This all includes overseeing the cash register, tagging new products, placing new products on the floor, and managing inventory levels
- Maintained knowledge of sales and promotions, return policies and security practices
- Recommended, selected and located merchandise based on customer desires
- Ensured that all cash wrap associates followed company policies and procedures accurately
- 1 yr 5 mos
Digital Personal Shopper
Walmart
08.2020 - 06.2022
- Gathered and analyzed customer feedback to inform product and service improvements
- A high level of patience, and the ability to work in a busy, and sometimes pressured environment
- Anticipated responses and prepared clear, articulate answers
- Processed refunds, returns and exchanges efficiently
- I communicated with the customer to confirm the clarity of the order, shopped at additional stores if necessary, and expedited the order for pickup
- 3 yrs 0 mos
Cashier
Walmart
06.2019 - 07.2020
- Learned roles of other departments to provide coverage and keep store operational
- Followed company security procedures for handling large sums of money
- Scanned items and checked pricing on cash register for accuracy
- Greeted customers promptly and responded to questions
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system
- 1 yr 1 mo
Cashier
Food Lion
10.2018 - 06.2019
- Restocked and organized merchandise in the front lanes
- Helped customers complete purchases, locate items, and join reward programs
- Welcomed customers, and helped determine their needs
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels
- Directed trash removal and sanitation procedures to keep aisles and register area organized
- 0 yrs 8 mos
Cashier
BiLo Foods
11.2017 - 04.2018
- Restocked and organized merchandise in the front lanes
- Helped customers complete purchases, locate items, and join reward programs
- Welcomed customers, and helped determine their needs
- Addressed customer needs, and made product recommendations to increase sales
- Worked a flexible schedule and extra shifts to meet business needs
- Checked personal identifications during alcohol and tobacco sales
- 0 yrs 5 mos
Education
Bachelor of Arts - Criminality & Criminal Justice, Social Work
University of South Carolina
Columbia, SC05.2023
High School - undefined
Summerville High School
Summerville, SC05.2019
Skills
- Store operations
- Cash handling expertise
- Cash register maintenance
- Task delegation
- Excellent customer service
- Strong work ethic
- Problem-solving
- Strong communication and interpersonal skills
Timeline
Cash Wrap Lead
Once Upon A Child - North
09.2023 - Current
Digital Personal Shopper
Walmart
08.2020 - 06.2022
Cashier
Walmart
06.2019 - 07.2020
Cashier
Food Lion
10.2018 - 06.2019
Cashier
BiLo Foods
11.2017 - 04.2018
High School - undefined
Summerville High School
Bachelor of Arts - Criminality & Criminal Justice, Social Work
University of South Carolina
Similar Profiles
John TolveJohn Tolve
Director of Relationship Management at NorthDirector of Relationship Management at North
Luke HansenLuke Hansen
Summer Camp Counselor at NorthSummer Camp Counselor at North
BOLAJI KOBRUBOLAJI KOBRU
Certified Nursing Assistant at NorthCertified Nursing Assistant at North
Kim LazikKim Lazik
Elementary Reading Teacher at Dorchester School District 2Elementary Reading Teacher at Dorchester School District 2
Bryce GreenwoodBryce Greenwood
Grocery Store Associate at PublixGrocery Store Associate at Publix