Summary
Overview
Work History
Education
Skills
Timeline
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Asha Moin

San Antonio ,TX

Summary

Dynamic professional with a proven track record in customer service at Chick-Fil-A and Sam’s Club, excelling in accurate order fulfillment and fostering exceptional member experiences. Recognized for attention to detail and strategic planning, I effectively collaborate with teams to enhance operational efficiency while ensuring a welcoming environment for all customers.

Overview

10
10
years of professional experience

Work History

Personal Shopper

Sam's Club
San Antonio, TX
02.2024 - Current
  • As a Personal Shopper at Sam’s Club, I assist members by selecting and preparing their online and pickup orders with accuracy and care. My role focuses on delivering excellent customer service through clear communication, attention to detail, and efficient order fulfillment. I ensure every order meets quality standards, handle substitutions professionally, and maintain an organized workspace. By collaborating with team members and other departments, I help create a smooth and positive shopping experience for every member.

Team Leader

Chick-fil-A
San Antonio, TX
01.2016 - 02.2024

As team lead at Chick-Fil-A I'm responsible for assisting the management team in all aspects of shift management which include opening/closing shifts and ensuring that each restaurant guest has an outstanding experience.

The day to day task management includes operating restaurant pos/INFORM systems, addressing customer concerns and issues,supervision of all team member shifts/duties, ensuring proper security of cash handling procedures at all times, all while maintaining team members follow accurate food safety procedures in a clean inviting environment.

Most importantly I ensure a positive guest experience by promoting efficiency, accuracy, and hospitality.

Education

High School Diploma -

MacArthur High School
San Antonio, TX
12.2018

Skills

  • Customer service
  • Attention to detail
  • Strong communication
  • Empathy
  • Decision-making
  • Customer relations

Timeline

Personal Shopper

Sam's Club
02.2024 - Current

Team Leader

Chick-fil-A
01.2016 - 02.2024

High School Diploma -

MacArthur High School