Asha Chand
Diamond Bar,CA
Summary
Highly motivated and and detail-oriented individual with over 2+ years of experience in Customer Service and work-oriented tasks overall. Willing to apply skillsets in various environments presented to do the job well. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking opportunity to gain more experience in sales, marketing, and/or business-related events to become more skilled and adept to working under a company willing to creatively grow and advance with the process of the team and the individual's as well.
Overview
7
7
years of professional experience
Work History
TikTok Shop and Live Stream/Host Specialist
Houdi Products
12.2021 - 02.2023
- Helped sell fuzzy slippers through advertising product online and through live streams as often as needed (photos/videos)
- Interacted with customers or viewers who were watching and commenting on the platform
- Interacted with customers who were messaging information about product
- Collaborated with team members in order to help create content in regards to the product or products sold
- Optimized marketing campaigns in order to find new strategy to sell products
- Strong verbal communication skills in a further developed way with time of practice
- Increase strategic methods needed in order to increase media attention towards the products sold or the companies name itself
- Analytical skills and innovative thinker
Customer Service Representative
Ferrellgas
06.2019 - 09.2021
- Worked with customers on a daily basis to provide service about propane or answer any inquiry questions professionally
- Listened to customers, handling concerns quickly in its matter needed due through policy requests
- Worked as a sale marketing agent, finding Ferrelgas programs and services that best meets the customers needs
- Worked through a computer and phone in order to respind to job requests
- Familiar with soft collections and information needed in order to provide information about credit hold on or past hold or like-wise things
Cashier
Flame Broiler
07.2017 - 01.2019
- Helped prepping and securing rice bowls
- Helped and gave utensils when needed
- Worked as a cashier, operating a cash register at ease with excellent accuracy levels
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs
- Worked with team members or employees to do the required task as adequately as possible
- Familiarity with the the menu
- Familiarity with checking money and working quickly
- Excellent at verbal communication
Office Aid
Bishop Amat Memorial High School
08.2016 - 05.2017
- Aided in filing and filling out paperwork for students needed to be seen by office
- Placed paperwork in cabinets
- Gave handouts to students where and when needed
- Reviewed files, records and other documents to obtain information or respond to requests
- Greeted visitors in a professional manner, providing them with assistance as needed
- Worked with staff to understand job requirements
- Answered phone calls when needed
- Provided "stamps" in paperwork to provide verification through the deans
Pantry Assistant
Los Angeles Regional Food Bank
03.2016 - 03.2017
- Packed products into designated boxes
- Issued supplies, materials and products to team members Worked with staff and crew members to assure a good quality work atmosphere with each other
- Worked with customers to provide food wanted
- Stocked shelves with food items and supplies
- Assisted customers with selecting food items from the pantry as well as answering questions about products
- Ensured that all safety regulations were followed while handling food products in the pantry area
- Disposed overly expired food, (bread, milk, etc)
- Cleaned and sanitized surfaces
- Kept work areas clean, neat and organized
Education
High School Diploma -
Bishop Amat Memorial High School
05.2017
AA in Psychology -
Rio Hondo Community College
05.2017
Skills
- Goal oriented
- Professional
- Analytical
- Problem solver
- Intelligent
- Strong work ethics
- Reliant
- Responsible
- Team-player
- Good verbal communication skills
- Good written communication skills
- Willing to ask questions
- Is not afraid of stepping back up after failure
- Driven
- Ambitious
- Kind
- Calm
- Understanding
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
TikTok Shop and Live Stream/Host Specialist
Houdi Products
12.2021 - 02.2023
Customer Service Representative
Ferrellgas
06.2019 - 09.2021
Cashier
Flame Broiler
07.2017 - 01.2019
Office Aid
Bishop Amat Memorial High School
08.2016 - 05.2017
Pantry Assistant
Los Angeles Regional Food Bank
03.2016 - 03.2017
High School Diploma -
Bishop Amat Memorial High School
AA in Psychology -
Rio Hondo Community College