Wenjia Liu
Business Development Manager
Seattle,WA
Summary
With over a decade of experience in client-facing roles, I thrive in client communication, negotiation, strategic thinking, and collaboration. I pride myself on being goal-driven, client-centric, and a fast learner, while maintaining a positive attitude in everything I do.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Brand Development Manager&Live Stream Host
Shop Shop
01.2019 - 09.2022
- Identified high-potential local retail businesses and performed successful outreaches with tailored presentations.
- Conducted effective and successful negotiations with the business owner and helped with onboarding preparation.
- Conducted regular live streaming campaigns as the main host with professional background in skincare & local handmade crafts.
- Provided ongoing support and maintained strong client relationships during partnerships via regular check-ins and sharing data -driven results.
- Collaborated cross-functionally with internal teams to improve service offerings.
Brand Educator & Promoter
CS-staffing & Augustinus Bader
07.2023 - Current
- Contributed to significant revenue growth by upselling & crossselling products and services, resulting in more than 50% increase in sales for partnered brands in it's key markets
- Successfully built and maintained a portfolio of highend clients, including influencers, business executives
- Achieved a high client retention rate of over 90% by effective relationship management
- Introduced cutting-edge skincare treatments and technologies to clients, staying ahead of industry trends and setting new standards in luxury skincare
- Partnered with sales doors to conduct brand events, boosted sales significantly by offering tailored skincare regiments for invited guests as well as educating on advanced skincare techniques, product usage, and industry trends
- Provided time to time trainings to sales floor employees to maintain brand awareness
Certified Mandarin Medical Interpreter
Linguava + Language Line solutions
01.2022 - Current
- Interact with clients and LEPs on-site as well as via remote meetings to provide interpretations in a range of different medical settings
- Completed interpretations precisely and consistently and is highly trusted by health providers and their patients
- Strengthened provider and patient relationships by removing linguistic barriers and assuring patient understanding
Account Manager - B2B Model (remote)
Ec Scott Group
05.2022 - 01.2023
Team Lead of Customer Growth Ecommerce
Imagine Beauty
08.2019 - 04.2022
Top Salesperson - Luxury Skincare
Nordstrom
06.2017 - 08.2019
Education
Bachelor of Arts - Education
Sichuan Normal University
Chengdu, China 05.2001 -
Skills
- Goal Achiever
- Strategic thinking
- Leadership & Management
- Client Acquisition & Relationship Maintain
- Interpersonal communication
- Reliability
- Group and individual instruction
- E-commerce strategy
Timeline
Brand Educator & Promoter
CS-staffing & Augustinus Bader
07.2023 - Current
Account Manager - B2B Model (remote)
Ec Scott Group
05.2022 - 01.2023
Certified Mandarin Medical Interpreter
Linguava + Language Line solutions
01.2022 - Current
Team Lead of Customer Growth Ecommerce
Imagine Beauty
08.2019 - 04.2022
Brand Development Manager&Live Stream Host
Shop Shop
01.2019 - 09.2022
Top Salesperson - Luxury Skincare
Nordstrom
06.2017 - 08.2019
Bachelor of Arts - Education
Sichuan Normal University
05.2001 -
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