Ashah Robinson
Columbia,SC
Summary
I am a results-driven Licensed P&C Insurance Agent accomplished in bringing in new customers and maximizing revenue. I am well-versed in different property insurance plans and a persuasive communicator with a personable style. Im an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Im seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Sales Producer
AllState
05.2023 - Current
- Increased customer satisfaction by providing exceptional service and tailored insurance solutions.
- Educated clients on insurance policy options, enabling informed decision-making based on their unique needs.
- Achieved sales targets consistently by identifying customer needs and offering suitable products and services.
- Collaborated with team members to develop innovative sales strategies for maximizing profitability.
- Expanded client base by proactively reaching out to potential customers via cold calls, emails, and social media outreach.
Mobile Expert
T-Mobile
10.2021 - 05.2023
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Managed inventory effectively, ensuring stock levels were maintained at optimal levels for peak business periods.
- Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
- Demonstrated adaptability when faced with unexpected challenges or changes in day-to-day operations by staying calm under pressure and finding creative solutions.
Sales Consultant
CarMax
06.2021 - 10.2021
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
Guest Services Associate
Target
11.2019 - 05.2021
- Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
Ridge View High School
Columbia, SC06.2021
Skills
- Leads Prospecting
- Lead Development
- Customer Service
- Client Relations
- CRM Software
- Auto insurance
- Email Marketing
- Customer follow-up
- Asset protection expertise
- Policy Knowledge
- Marketing Strategies
- Property insurance
- Quotes and sales
- Upselling
Certification
- Licensed SC Property & Casualty Insurance Agent - April 2023
Timeline
Licensed Sales Producer
AllState
05.2023 - Current
Mobile Expert
T-Mobile
10.2021 - 05.2023
Sales Consultant
CarMax
06.2021 - 10.2021
Guest Services Associate
Target
11.2019 - 05.2021
High School Diploma -
Ridge View High School