Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Trainer/ Lead Lockbox Technician
BNY Mellon
02.2001 - 03.2024
Trained new and existing employees on intricate handling's of new accounts.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Processed foreign, business, & personal checks according to the rules of each company.
Created guidelines for each employee according to their understanding.
Keyed invoice information for customers in a orderly and timely manner.
Trained employees on how to maneuver keying invoice information through a software called Integra.
Casual Pool
Mercy Behavioral Health
10.2014 - 10.2016
Provided instructional support to clients with special needs through differentiated instruction and accommodations tailored to their unique requirements.
Distributed meds to clients and performed med counts.
Provided personal care as far as grooming, cleaning, and preparing meals.
Promoted independence for individuals with intellectual disabilities through skill-building activities and goal-setting processes.
Increased client engagement in community activities by identifying meaningful opportunities for participation.
Transporter for clients to and from various outings.
Charted at the end of each shift involving clients overall well being throughout the day.
Certified Nursing Assistant
Magee Women's Hospital
08.2007 - 01.2009
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)