Ashante Crosby

● Assist with medication reconciliation and verification of patient medication histories.

● Review medication profiles and utilize electronic health records and pharmacy resources.

● Communicate with patients, caregivers, outside pharmacies, and healthcare professionals to obtain accurate medication information.

● Identify medication discrepancies and communicate findings to appropriate healthcare professionals.

● Perform accurate documentation and maintain patient confidentiality in accordance with HIPAA guidelines.

● Collaborate with pharmacists, nurses, and other healthcare professionals to support safe medication practices.

● Demonstrate strong attention to detail, organization, and adaptability in a fast-paced hospital environment.

Provided professional customer service while supporting safe and efficient pharmacy operations.

• Assisted with prescription processing and daily pharmacy operations.
• Supported pharmacists with prescription preparation and dispensing workflow.
• Performed accurate data entry of patient information and prescription orders.
• Assisted with pharmacy billing, insurance claims processing, and resolving billing discrepancies.
• Worked with insurance providers to address prescription coverage and rejection issues.
• Maintained accurate patient profiles and prescription records.
• Assisted with medication inventory, stocking, and organization.

Direct patient care

Assisting with activities of daily living

Patient safety and comfort

Vital signs, if applicable

Communicating patient needs to nursing staff

•Direct Direct patient care and patient support

•Patient observation and safety monitoring

•Therapeutic communication

•Maintaining patient confidentiality

•Electronic documentation

•Working with nurses and other healthcare professionals

•De-escalation and conflict resolution

Compassionate, patient-centered.