Ashante Williams
Miami,FL
Summary
I look to establish a decent yet diverse background in the workforce. In doing so, I plan to learn all things possible about the different opportunities I am given so I can apply them to my future career jobs and daily life. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I am a hardworking and passionate job seeker with strong organizational skills and ready to help the team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
American Income Life Insurance Company
Tallahassee, FL
06.2023 - 12.2023
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Established trust with prospective customers by providing accurate information about available policies and transparent pricing structures.
- Analyzed risk factors to recommend appropriate coverage levels.
- Conducted annual reviews of existing policies to update information.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
Call Center Agent
Automated Health Systems Inc.
Tallahassee, FL
01.2022 - 11.2022
- Followed up with customers about resolved issues to maintain high customer service standards.
- Developed expert knowledge of company products and services to provide accurate information to customers.
- Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Offered technical assistance for customers experiencing difficulties with online processes or software applications related to company products or services.
Paraprofessional
Tallahassee School Of Math And Science
Tallahassee, FL
09.2020 - 06.2021
- Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
- Cleaned, organized, and restocked classrooms for upcoming classes.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Enforced rules and instructions to maintain discipline.
After School Program Assistant
J Michael Conley Elementary School
07.2018 - 05.2020
- Provided participants with the appropriate leadership during the program
- Developed and planned activities that incorporated program goals into the daily routine
- Provided a warm and caring atmosphere for participants
- Prepared activities that are developmentally appropriate for the age of the children
- Communicated with the parents through daily drop-off and pick-up
- Maintained a safe environment for participants
- Attended staff meetings.
Customer Service Representative/Pharmacy Technician
GLC-on-the-go
06.2014 - 12.2016
- Greeted customers, gathered clinical information, and addressed non-medical questions and concerns
- Ensured the cleanliness, sanitation, and maintenance of all facilities, pharmacies, and equipment
- Filled prescription forms, entered medication orders into a computerized pharmacy system, and maintained patient profiles
- Maintained pharmacy equipment, handled sales transactions, and managed the cash register.
Education
B.S Health Science, Concentration Physical Therapy -
Florida A&M University
Tallahassee, FL05.2019
Miami Northwestern Senior High School
Miami, FL01.2014
Skills
- Policy customization
- Health Insurance Sales
- Building Relationships
- Quality Assurance Requirements
- Documentation And Reporting
- Creative Thinking
- Computer Function and Applications
Awards
- Honor roll- Fall 2014/2017, Spring 2018
- Tau Beta Sigma National Honorary Band Sorority- Spring 2018
- Marching 100
Certification
- Licensed Life Insurance Agent - 2023- Present
Timeline
Life Insurance Agent
American Income Life Insurance Company
06.2023 - 12.2023
Call Center Agent
Automated Health Systems Inc.
01.2022 - 11.2022
Paraprofessional
Tallahassee School Of Math And Science
09.2020 - 06.2021
After School Program Assistant
J Michael Conley Elementary School
07.2018 - 05.2020
Customer Service Representative/Pharmacy Technician
GLC-on-the-go
06.2014 - 12.2016
B.S Health Science, Concentration Physical Therapy -
Florida A&M University
Miami Northwestern Senior High School