Ashanti Cole
Waynesburg,PA
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with others. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Residential Assistant
Slippery Rock University
08.2023 - Current
- Directed resident setback incident reports to appropriate treatment team personnel for remediation.
- Documented student concerts and followed up with students after confrontations.
- Attended continuing training sessions on techniques and methods.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
- Facilitated smooth transition of new students into residential program.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
Child Care Provider
Family And Family Friends
01.2017 - Current
- Implemented creative art projects to engage children''s imaginations while developing fine motor skills.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
Food Service Worker
5 Kidz Kandy
05.2023 - 08.2023
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Increased daily sales by upselling menu items based on customer preferences.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Processed customer payments and balanced cash drawers.
- Greeted customers at counter to fulfill requests and answer questions.
Lawn Caretaker
Negley Services
05.2022 - 08.2022
- Performed planting, watering, mulching, and edging of lawns.
- Advised clients on best practices for maintaining their lawn''s health and appearance during consultation visits.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Trained and supervised junior lawn care assistants to improve quality of team output.
- Installed stonework according to landscape design plan and client specifications.
Education
Bachelor of Science - Communications
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2025
Waynesburg Central High School
Waynesburg, PA06.2021
Skills
- Resident hall supervision
- Community Meetings
- Incident Reporting
- Infant Care
- Conflict Resolution
- Attention to Detail
- Kitchen Equipment Operation
- Equipment Preventive Maintenance
Timeline
Residential Assistant
Slippery Rock University
08.2023 - Current
Food Service Worker
5 Kidz Kandy
05.2023 - 08.2023
Lawn Caretaker
Negley Services
05.2022 - 08.2022
Child Care Provider
Family And Family Friends
01.2017 - Current
Bachelor of Science - Communications
Slippery Rock University of Pennsylvania
Waynesburg Central High School