ASHANTI COTTEN
Youngsville,NC
Summary
Private Nanny
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Lincare Home Oxygen And Respiratory Systems
Clearwater, FL
11.2023 - 03.2024
- Successfully managed both inbound and outbound phone calls in a positive and professional manner
- Worked both independently and as part of a team
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Private Nanny
At Home
Creedmoor, NC
01.2022 - 09.2023
- Provide care to children inside and outside the home
- Maintain daily schedule
- Keep children's living and play areas safe and tidy
- Care for infants, including feeding, diapering and dressing
- Meet the physical, social, and emotional needs of children in my care.
Lead Pre-K Teacher
Presleybrooke Academy
Creedmoor, NC
11.2021 - 01.2022
- Actively engaged in the care and play of the classroom and students
- Planned for daily outdoor and gross motor play
- Provided routine care including meals and snacks, cleanliness and particularly with Preschool, the potential of potty training
- Met all training requirements outlined by the Center Director
- Daily communication with parents and a high level of customer service
- Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Cashier/Food Prep
Sonic Drive-In
Creedmoor, NC
06.2020 - 01.2021
- Counted cash drawers at beginning of shifts to verify correct amounts
- Processed cash, check and credit cards for customer purchases
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Took orders and made accurate change quickly
- Provided food service to guests with enthusiasm
- Packaged all menu items and checked for product quality and consistency
- Prepared drinks and ice cream treats
- Cleaning duties included cleaning of trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas.
Lead Pre-K Teacher
Bright Beginnings
Butner, NC
Education
High School Diploma -
South Granville High School
06.2021
Skills
- Cash Management
- Issue Resolution
- Merchandise Restocking
- Customer Greeting
- Customer Assistance
References
References available upon request
Timeline
Customer Service Representative
Lincare Home Oxygen And Respiratory Systems
11.2023 - 03.2024
Private Nanny
At Home
01.2022 - 09.2023
Lead Pre-K Teacher
Presleybrooke Academy
11.2021 - 01.2022
Cashier/Food Prep
Sonic Drive-In
06.2020 - 01.2021
Lead Pre-K Teacher
Bright Beginnings
High School Diploma -
South Granville High School
Similar Profiles
Robert 'Dalton' SniderRobert 'Dalton' Snider
Patient Care Representative at Lincare Home Oxygen And Respiratory SystemsPatient Care Representative at Lincare Home Oxygen And Respiratory Systems
Lisa GerltLisa Gerlt
Private Insurance Billing at Lincare Home Oxygen And Respiratory SystemsPrivate Insurance Billing at Lincare Home Oxygen And Respiratory Systems
Candace BinionCandace Binion
REMOTE Sales Rep at Lincare Home Oxygen And Respiratory SystemsREMOTE Sales Rep at Lincare Home Oxygen And Respiratory Systems