Offering solid foundation in leadership and team coordination, eager to learn and develop in dynamic environment. Brings aptitude for understanding operational workflows and effective communication, ensuring smooth team interactions and task management. Ready to use and develop leadership and organizational skills in security officers role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
CVS Pharmacy
Bridgeport, CT
09.2024 - Current
Supervised daily store operations to ensure compliance with company policies and procedures.
Trained and mentored team members on customer service best practices to enhance client satisfaction.
Managed inventory levels, conducting regular audits to prevent stock discrepancies and ensure product availability.
Implemented scheduling adjustments to optimize staff coverage during peak hours, improving workflow efficiency.
Resolved customer inquiries and complaints promptly, fostering a positive shopping experience for all patrons.
Monitored cash handling procedures to maintain accuracy in transactions and minimize discrepancies at registers.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Paraprofessional
Bridgeport Public Schools
Bridgeport, CT
08.2022 - 06.2024
Facilitated classroom activities to enhance student engagement and learning outcomes.
Supported individualized education plans by implementing tailored instructional strategies.
Assisted teachers in maintaining a positive classroom environment conducive to learning.
Collaborated with educators to track student progress and adapt teaching methods accordingly.
Provided one-on-one support for students with diverse learning needs, fostering academic growth.
Implemented behavior management techniques to promote a respectful class culture.
Participated in professional development workshops to enhance skills and improve student support strategies.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.