Ashanti Israel
Colorado Springs,CO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Veterinary Assistant
Bear Valley Veterinary Care Center
2022.08 - 2023.01
- Provided customer support to clients, answering questions and addressing concerns.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Administered medications to animals under supervision.
- Cleaned and prepared treatment areas and exam rooms.
- Worked closely with patients to deliver excellent and direct individualized patient care.
Front End Store Manager
DD's Discount
2020.09 - 2021.08
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
Customer Service Associate
Einstein Bros Bagels
2018.03 - 2020.07
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
No Degree - Veterinarian Assisting
Pima Medical Institute
Aurora, CO06.2022
High School Diploma -
Penn Foster Accredited High School
Scranton, PA12.2019
Skills
- File and Records Management
- Animal Restraining
- Cleaning and Sanitizing
- Accurate Money Handling
- Effective Planning
- Product and Service Sales
- Exceptional Communicator
- Customer Service
- Presenting Solutions
- Inventory Control
- Sales Expertise
- Membership Programs
Certification
- First Aid/CPR Certified
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CultureCareer advancementQuote
It is never too late to be what you might have been.
George Eliot
Timeline
Certified Veterinary Assistant
Bear Valley Veterinary Care Center
2022.08 - 2023.01
Front End Store Manager
DD's Discount
2020.09 - 2021.08
Customer Service Associate
Einstein Bros Bagels
2018.03 - 2020.07
No Degree - Veterinarian Assisting
Pima Medical Institute
High School Diploma -
Penn Foster Accredited High School
- First Aid/CPR Certified
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