Ashanti Jackson
BROOKLYN,NY
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
New York, NY
01.2024 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality service standards.
- Conducted performance evaluations, providing feedback to support employee development and retention.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Resolved customer inquiries and complaints, fostering a positive store environment.
- Ensured compliance with health and safety regulations, promoting a safe work environment for staff and customers.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Team Leader
Paris Baguette
New York
01.2021 - 01.2024
- Daily preparation and production of fresh baked goods, pastries, cakes, sandwiches, coffee, hot and cold beverages and other products.
- Maintain a clean, safe environment, and adhere to food safety guidelines.
- Provide excellent customer service that follows Paris Baguette and high standards of excellence.
Security Guard/Concierge
Eastern Security Corp
New York
01.2017 - 01.2021
- Greeting, checking in, and directing visitors.
- Monitoring surveillance equipment.
- Enforcing access control and assuring that only authorized personnel enter the building.
Barista/ Cheese Specialist
WholeFoods Market
New York
01.2015 - 01.2017
- Allegro coffee specialist, use of the espresso machine, bulk/ in-store organic and conventional roasting, and packaging product while ensuring excellent customer service.
- Responsible for daily operation of the cheese department including merchandising, ordering, assortment, cutting, wrapping, stock rotation, educating and selling to customers.
Education
High School - Electrical Installation
E.N.Y Transit Tech High School
Brooklyn, NY01.2007
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Inventory management
- Inventory counts
- Customer-oriented
Certification
- 8 & 16 hour security certificate
- Security Guard License
- DOH License
Timeline
Shift Supervisor
Starbucks
01.2024 - Current
Team Leader
Paris Baguette
01.2021 - 01.2024
Security Guard/Concierge
Eastern Security Corp
01.2017 - 01.2021
Barista/ Cheese Specialist
WholeFoods Market
01.2015 - 01.2017
High School - Electrical Installation
E.N.Y Transit Tech High School