Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashantis Bellamy

Selma,AL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service rep position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Sitel
02.2019 - 10.2023
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.

Education

High School Diploma -

Southside High School
Selma, AL
05.2015

Skills

  • Conflict Resolution
  • Order documentation
  • Dispute Resolution
  • Product Education
  • Document and Records Management

Timeline

Customer Service Representative

Sitel
02.2019 - 10.2023

High School Diploma -

Southside High School
Ashantis Bellamy