Ashariah Drones
Summary
Dedicated and skilled professional with a strong background in customer service. Known for reliability and trustworthiness, with a commitment to personal growth, leadership development, and fostering positive, effective teamwork. Consistently delivers high-quality service while maintaining strong communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Retail Keyholder
Ferrero Fannie May
11.2025 - 02.2026
- Coordinated store opening procedures to maintain operational efficiency.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Performed floor sweeping and mopping, along with window and fixture cleaning, to ensure a tidy and welcoming store environment after closing.
- Developed and implemented visually engaging merchandise displays and product placements to drive store sales.
- Drove sales performance by fostering positive customer interactions and ensuring high-quality service during each shift.
Retail Sale Associate
Ferrero
Chicago, IL
11.2025 - 02.2026
- Developed and maintained strong customer relationships to boost satisfaction and loyalty.
- Provided product knowledge and recommendations, enhancing customer shopping experience.
- Managed inventory levels, ensuring optimal stock availability for customer demands.
- Collaborated with team members to streamline sales processes and improve efficiency.
Expo/Runner
Goddess And The Baker
01.2024 - 10.2025
- Served food at proper temperature to meet safety standards.
- Enhanced customer satisfaction by promptly delivering food and beverages to expo station.
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
- Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
- Communicated food orders to chefs to execute priorities and special requests.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
Bakery Worker
Goddess And The Baker
01.2024 - 10.2025
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Cashier/Barista
Goddess And The Baker
01.2024 - 10.2025
- Welcomed customers upon store entry and addressed inquiries with urgency.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved transaction issues efficiently.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Executed preparation of premium espresso and specialty beverages to uphold brand standards and customer satisfaction.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Cashier
Pete's Produce
Chicago
01.2022 - 07.2023
- Handled cash and credit card transactions
- Greeted customers
- Acted as a customer service representative.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science -
City Colleges of Chicago-Harry S Truman College
Chicago, IL5 2024
Skills
- Verbal communication
- Teamwork
- Customer Service
- Patience and Empathy
- Time management skills
- Cash handling and management
- Conflict Resolution
- Refunds and exchanges
- Product Knowledge
- Loyalty Program Promotion
Timeline
Retail Keyholder
Ferrero Fannie May
11.2025 - 02.2026
Retail Sale Associate
Ferrero
11.2025 - 02.2026
Expo/Runner
Goddess And The Baker
01.2024 - 10.2025
Bakery Worker
Goddess And The Baker
01.2024 - 10.2025
Cashier/Barista
Goddess And The Baker
01.2024 - 10.2025
Cashier
Pete's Produce
01.2022 - 07.2023
Associate of Science -
City Colleges of Chicago-Harry S Truman College