Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

A’shauni Stokes

Hampton,Georgia

Summary

Dynamic and detail-oriented professional with extensive experience in customer service. Proven ability to enhance guest relations and streamline operations through effective team collaboration and multitasking. Recognized for training new staff and resolving customer inquiries with empathy, ensuring a positive experience.

Overview

5
5
years of professional experience

Work History

Host

Mellow Mushroom
12.2024 - 2025
  • Greeted and seated guests, providing friendly and efficient service.
  • Coordinated reservations and waitlist via restaurant management software.
  • Assisted in training new hosts on operational procedures and customer service standards.
  • Collaborated with kitchen staff to ensure timely food delivery for optimal guest satisfaction.
  • Monitored dining area for cleanliness, addressing any issues promptly to enhance guest experience.

Cashier

Publix
05.2024 - 01.2025
  • Maintained clean and organized checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled cash and electronic payments accurately while minimizing errors.

  • Restocked shelves and organized merchandise to maintain inventory presentation standards.

Cashier

Whole Food Market
10.2019 - 01.2020
  • Supervised front-end operations, ensuring efficient checkout processes and exceptional customer service.
  • Trained and mentored new cashiers, fostering a collaborative team environment.
  • Managed cash handling procedures, maintaining accurate financial transactions and daily reconciliations.
  • Coordinated scheduling for cashier staff, optimizing coverage during peak shopping hours.
  • Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Head Cashier

Sprouts Farmers Market Inc, Grocery
05.2022 - 05.2024
  • Supervised front-end operations, ensuring efficient checkout processes and exceptional customer service.
  • Trained and mentored new cashiers, fostering a collaborative team environment.
  • Managed cash handling procedures, maintaining accurate financial transactions and daily reconciliations.
  • Coordinated scheduling for cashier staff, optimizing coverage during peak shopping hours.
  • Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Education

High School Diploma -

Deer Valley High School
Antioch, CA

Bachelor of Science - Psychology

Georgia Gwinnett College
Lawrenceville, GA
12.2025

Skills

Customer service

Team collaboration

Multitasking proficiency

Effective time management

Adaptable to change

Detail-oriented

Professional appearance

Guest relations

Task prioritization

Customer engagement

Strong interpersonal skills

Hospitality and accommodation

Phone etiquette

Calm demeanor

Languages

Spanish
Limited Working

Timeline

Host

Mellow Mushroom
12.2024 - 2025

Cashier

Publix
05.2024 - 01.2025

Head Cashier

Sprouts Farmers Market Inc, Grocery
05.2022 - 05.2024

Cashier

Whole Food Market
10.2019 - 01.2020

High School Diploma -

Deer Valley High School

Bachelor of Science - Psychology

Georgia Gwinnett College
A’shauni Stokes