Ashby Harris
Dallas,TX
Summary
Hardworking Strategic Account Executive gifted at lead generation and efficiently resolving customer issues. Engaging and personable to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.
Overview
14
14
years of professional experience
Work History
National Account Manager
FLS Transportation Services
09.2023 - Current
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
- Negotiated contracts for favorable terms, resulting in increased profitability and client satisfaction.
- Collaborated with cross-functional teams to develop targeted marketing strategies for each national account.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Strategic Account Executive
Uber Freight
05.2022 - 08.2023
- Negotiate agreements to develop and execute profitability strategies for key accounts.
- Generate sales activity to build functional pipeline of qualified opportunities.
- Support continuous improvement of group strategies, program development and organizational effectiveness to drive revenue.
- Monitor performance metrics and prepared reports and forecasts in Salesforce.
- Maintain comprehensive industry knowledge and studied consumer behavior to identify and present innovative solutions.
Sales/Customer Service Manager
Adonis
08.2021 - 05.2022
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Designed and implemented strategic business plans to achieve growth and sales goals while managing sales team and building long-lasting customer relationships.
General Manager
MMTT -Mr.Misster
11.2016 - 08.2021
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Project Coordinator / Manager
Verizon
08.2016 - 11.2017
- Developed and initiated projects, managed costs, and monitored performance.
- Fostered relationships with vendors to promote positive working relationships.
- Reined in project costs while meeting key milestones.
- Modified and directed project plans to meet organizational needs.
Assistant Service Manager
Park Place Lexus
07.2015 - 08.2016
- Met with customers to discuss service needs and develop effective and practical solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Followed up with customers during and after installations to verify satisfaction.
Service Coordinator
Mercedes of Plano / Park
07.2010 - 07.2015
- Upheld client satisfaction by designing accurate and detailed timelines for services and alerting clients of changes.
- Designed individualized service plans that took into account clients' goals and preferences.
- Organized ongoing maintenance schedules to boost system performance.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Education
High School Diploma -
Lake Dallas High School
Lake Dallas, TX2011
Skills
- Personnel training and development
- Customer Relationship Management Software (CRM)
- Inter-department collaboration
- Budgeting and reporting
- Exceptional interpersonal communication
- Innovative mindset focused on doing things better, faster, more efficiently
- The ability to balance attention to detail with swift execution
- Exceptional interpersonal communication
Timeline
National Account Manager
FLS Transportation Services
09.2023 - Current
Strategic Account Executive
Uber Freight
05.2022 - 08.2023
Sales/Customer Service Manager
Adonis
08.2021 - 05.2022
General Manager
MMTT -Mr.Misster
11.2016 - 08.2021
Project Coordinator / Manager
Verizon
08.2016 - 11.2017
Assistant Service Manager
Park Place Lexus
07.2015 - 08.2016
Service Coordinator
Mercedes of Plano / Park
07.2010 - 07.2015
High School Diploma -
Lake Dallas High School
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