Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Ashely Foster

Atlanta,GA

Summary

Motivated Tier 3 Associate with over 7 years of proven experience at Amazon ATL7 Fulfillment Center, seeking advancement to the L4 Area Manager role. Leveraging extensive knowledge of Amazon's operations, demonstrating leadership in problem-solving, and a consistent track record of exceeding performance. I am committed to driving operational excellence through Amazon's Leadership Principles, particularly "Customer Obsession," "Deliver Results," and "Insist on the Highest Standards."

Overview

9
9
years of professional experience
1
1
Certification

Work History

Process Assistant

Amazon
Atlanta, GA
04.2024 - Current
  • Operational Leadership: Assist Area Managers in overseeing the daily operations of assigned departments. Lead and motivate teams of 50-100 associates to meet productivity goals. Implement and maintain Amazon's standard operating procedures. Ensure compliance with safety policies and quality standards.
  • Performance Management: Monitor and analyze key performance indicators (KPIs), identify areas for improvement, and implement action plans. Conduct regular performance reviews and provide constructive feedback. Recognize and reward high-performing associates.
  • Process Improvement: Identify inefficiencies and propose innovative solutions. Participate in Kaizen and other continuous improvement initiatives. Implement and track the effectiveness of new processes. Collaborate with cross-functional teams to optimize workflows.
  • Training and Development: Conduct training sessions for new and existing associates, develop and update training materials as needed, mentor and coach associates to improve their skills and performance, and identify high-potential associates for career development opportunities.
  • Problem Solving and Decision Making: Quickly identify and resolve operational issues, make data-driven decisions to improve productivity and efficiency, escalate complex problems to appropriate management levels, and participate in root cause analysis and implement preventive measures.
  • Communication and Reporting: Maintain clear and effective communication with all levels of staff, prepare and present regular performance reports to management, and facilitate daily stand-up meetings and shift handovers. Liaison between associates and upper management.

TOM Transportation Associate

Amazon
Union City, GA
06.2023 - 04.2024
  • Yard Management: Oversee daily yard operations and trailer movements, manage the yard jockey team to ensure efficient trailer positioning, monitor and coordinate dock door assignments, maintain yard organization and cleanliness standards, and ensure compliance with DOT regulations and Amazon safety standards.
  • Fleet Operations: Coordinate with delivery associates and drivers, monitor vehicle check-in/check-out processes, ensure proper maintenance documentation, track and report vehicle-related incidents, and manage yard inventory of trailers and vehicles.
  • Systems and Technology: Utilize yard management systems (YMS) and tracking software, maintain accurate documentation in transportation management systems, generate and analyze operational reports, troubleshoot technical issues with yard equipment, and ensure the proper functioning of yard management technology.
  • Safety and Compliance: Conduct regular safety audits and inspections, ensure compliance with OSHA and DOT regulations, maintain safety documentation and records, lead safety meetings and briefings, and investigate and report safety incidents.
  • Team Leadership: Supervise yard hostler team and yard associates, provide training and development opportunities, schedule and coordinate team assignments, conduct performance evaluations, and mentor and coach team members.
  • Process Improvement: Identify opportunities for operational efficiency, implement and track improvement initiatives, collaborate with cross-functional teams, develop and document best practices, and participate in continuous improvement projects.

Amazon Associate

Amazon
Union City, GA
05.2016 - 05.2022
  • Issue Identification and Resolution: Quickly identify and diagnose problems in the fulfillment process. Implement effective solutions to minimize disruptions and maintain productivity. Collaborate with cross-functional teams to resolve complex issues.
  • Inventory Management: Investigate and resolve inventory discrepancies. Perform cycle counts and reconciliations as needed. Ensure accurate tracking and documentation of inventory movements.
  • Quality Control: Conduct regular audits to maintain high quality standards, identify root causes of quality issues, and implement corrective actions. Ensure compliance with Amazon's quality control procedures.
  • System and Process Improvement: Provide feedback and suggestions for process improvements. Assist in implementing new procedures to enhance operational efficiency. Stay updated on the latest Amazon fulfillment technologies and best practices.
  • Team Collaboration and Support: Work closely with various departments, including Picking, Stowing, and Packing. Provide guidance and support to associates on problem-solving techniques. Participate in team meetings, and contribute to a positive work environment.

Education

High School Diploma -

Maynard Jackson High School
Atlanta, GA
05-2013

Skills

  • Operational leadership
  • Performance management
  • Process improvement
  • Training development
  • Data analysis
  • Yard management
  • Safety compliance
  • Fleet operations
  • Quality control
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Root cause analysis
  • Document validation
  • Operational support
  • Process analysis
  • Document conversion
  • Process mapping
  • Software knowledge

Affiliations

  • Music
  • Art
  • Nature
  • Traveling

Accomplishments

  • 5x Associate of the Month
  • Top Process Assistant

Certification

  • OSHA 30
  • GTDR
  • Commercial Drivers License

Timeline

Process Assistant

Amazon
04.2024 - Current

TOM Transportation Associate

Amazon
06.2023 - 04.2024

Amazon Associate

Amazon
05.2016 - 05.2022

High School Diploma -

Maynard Jackson High School
Ashely Foster