Asher Mirza
Sterling,VA
Summary
Dynamic office manager with proven expertise at DMV AND TAX SERVICES LLC, enhancing workflow efficiency and staff communication. Leveraged strategic planning and effective communication to optimize resource allocation, reducing wait times by 20%. Skilled in office administration and customer service, driving process improvements and fostering team collaboration for superior service quality.
Overview
10
10
years of professional experience
Work History
Office Manager
DMV AND TAX SERVICES LLC
2017.03 - 2022.05
- Managed daily office operations, ensuring efficient workflow and effective communication among staff.
- Coordinated scheduling for client appointments, optimizing resource allocation and minimizing wait times.
- Implemented office procedures, enhancing efficiency and streamlining administrative tasks.
- Supervised support staff, providing training and guidance to improve performance and service quality.
Night Auditor
Hilton Hotels Corporation
2015.06 - 2020.09
- Conducted nightly audits of financial transactions to ensure accuracy and compliance with hotel policies.
- Managed front desk operations, addressing guest inquiries and resolving issues efficiently.
- Processed end-of-day reports, identifying discrepancies and reconciling accounts promptly.
- Collaborated with housekeeping to verify room statuses for accurate billing and guest satisfaction.
Cashier
Kohls Department Store
2014.02 - 2015.08
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and returns accurately in high-volume environment.
Processing Associate
Marshalls Department Store
2012.08 - 2013.12
- Processed merchandise efficiently to ensure timely restocking on sales floor.
- Maintained organization of stockroom, optimizing space for easy access and inventory control.
- Operated equipment safely, adhering to all safety protocols during unloading and stocking tasks.
- Assisted team members in training new hires on standard operating procedures and best practices.
Education
Mini MBA -
International Business And Management Institute
Berlin, GermanyHigh School Diploma -
Herndon High School
Herndon, VABBA -
IGlobal University
Tysons Corner, VASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Administrative support
- Document management
- Staff management
- Employee supervision
- Operations management
- Administrative oversight
- Documentation and control
- Business administration
- Financial accounting
Timeline
Office Manager
DMV AND TAX SERVICES LLC
2017.03 - 2022.05
Night Auditor
Hilton Hotels Corporation
2015.06 - 2020.09
Cashier
Kohls Department Store
2014.02 - 2015.08
Processing Associate
Marshalls Department Store
2012.08 - 2013.12
Mini MBA -
International Business And Management Institute
High School Diploma -
Herndon High School
BBA -
IGlobal University